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Housing Assistant

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
22/08/2016
Advert End Date:
Closed for applications on 05/09/2016 12:00
Salary:
£16,481 - £17,547
Hours per week:
37
Job Category:
Housing
Vacancy ID:
154619
Employment Location:
County Hall, Morpeth
Number of posts:
1
Closing date:
5 Sep
Further Information
Your role will be to provide administrative support to the Asylum Seekers & Refugee Team team to help meet the needs of the service. You will accurately maintain and update relevant technical databases, client records and systems, respond appropriately to enquiries from customers and clients and act as a point of contact for customers, taking responsibility for handling enquiries through to a satisfactory conclusion. You will provide accurate and up to date information and advice ensuring that service delivery is to the highest standards of customer care and quality.

You must have a good general level of education with a sound working knowledge of the procedural and practical issues relating to customer services and be willing to undertake appropriate training. You must be proficient in using IT word processing, database and spreadsheet packages. Experience of working within a Housing Services function ideally with knowledge of Asylum Seekers & Refugees would be desirable.
Please note
This job is closed for applications.