Job Summary
Working Pattern:
Full time
Advert Start Date:
15/08/2017
Advert End Date:
Closed for applications on 29/08/2017 12:00
Salary:
£23,398 - £25,951
Employment Location:
Civic Centre, Blyth
Further Information
You will be responsible for delivering and developing a high quality, responsive Estate management service that focuses on positive customer outcomes and satisfaction whilst meeting the needs and aspirations of the local community.
You will assume responsibility for the effective day to day management of a patch of approximately 700 properties and be responsible for the security and management of the Estate and council-owned property within the Estate
You will carry out visits to all tenants on a regular, planned basis to identify and assist with any issues that may support the sustainability of their tenancy, be responsible for maximising income by following the rent arrears recovery process including monitoring accounts, conducting home visits and making referrals to CAB and debt management agencies. You will also manage and resolve low level Anti Social Behaviour and liaise with agencies such as the Police where appropriate.
You must have a good standard of education to NVQ Level 3 or equivalent with an in depth knowledge of professional theory, practice and procedures, knowledge of the Housing Act and and in depth working knowledge of housing law and current housing issues specifically tenancy and estate management.
You should have a thorough understanding of the complex issues facing Social Housing tenants. You should have experience of working under pressure, being creative to solve complex issues within diverse communities and experience working in a highly pressured and stressful environment on a regular basis. This post requires travel through the county therefore you must be able to meet the transport requirements.
Please note
This job is closed for applications.