Customer Support and Vulnerability Officer
Job Summary
Working Pattern:
Full time
Advert Start Date:
19/08/2019
Advert End Date:
Closed for applications on 29/08/2019 23:59
Salary:
£19,554 - £21,166
Employment Location:
Blyth Civic Centre
Further Information
Northumberland County Council operates a huge range of services across one of the largest counties in the UK. Local Government’s ongoing challenges and the diversity of our residents means we have to work smarter. That’s why we want bold, creative and agile thinkers who can help us move forward and innovate.
We have an exciting opportunity for a Customer Support and Vulnerability Officer to join our new Engagement and Sustainability Team.
The role involves providing vital housing support and guidance to new and vulnerable council tenants to help them sustain their tenancies and linking with other agencies to ensure the appropriate support is maximised.
The successful candidate will have experience of social housing, an understanding of housing & welfare benefits and a good knowledge of issues facing tenants and their families. The role requires great organisational skills and the ability to communicate with people on all levels, solid IT skills and a genuine desire to make a positive difference for our tenants.
We are looking for a highly motivated person who is a great team player with a good general level of education and exceptional communication skills to join us.
If you are motivated, genuinely aspire to helping people, want to make a difference and enjoy a challenge then we would love to hear from you.
We are offering:
A starting salary of £19,554 (rising to £21,166)
Access to the Local Government Pension Scheme (or other pension scheme)
A wide range of staff benefits including a competitive annual leave provision
For more information, please see the attached job description and person specification.
Closing date for applications is 29th August 2019 at midnight.
Northumberland County Council is an equal opportunities employer. We welcome applications from all sectors of the community. We recognise the difficulties that transgender applicants in particular may face during a recruitment process; any concerns regarding the process can be discussed with Claire Coe (Trans HR Support Officer) claire.coe01@northumberland.gov.uk We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. All applications to work on a part-time will be considered in line with the requirements of the post and the needs of the service.
If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend interview please email hrrecruitment@northumberland.gov.uk
Please note
This job is closed for applications.