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Systems Support Officer

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
13/11/2019
Advert End Date:
Closed for applications on 20/11/2019 23:59
Salary:
£19,554 - £21,666
Allowances:
19554
Hours per week:
37
Job Category:
ICT
Vacancy ID:
193365
Employment Location:
County Hall
Number of posts:
1
Closing date:
20 Nov
Further Information
This vacancy is being advertised internally in the first instance to employees and agency workers of Northumberland County Council. Where it is not possible to appoint from the existing workforce, the vacancy may subsequently be released to external candidates. Please note that employees working within a school are not considered as internal applicants. If you apply for this position and are not an internal applicant by this description your application will not be processed. 

You will be required to:
To be part of a team providing support in the effective use of social care information systems supporting child care professionals and administrative staff. This will involve assisting the ICT & Business Development Manager in developing and extending the scope of social care systems including identifying, implementing and maintaining their efficient and effective use.
This includes:
- Planning and delivery of training sessions
- classroom and 1-1 Produce instructions such as manuals and user guides Testing of new and existing functions to ensure systems evolve continually Provide a helpdesk support 

Please see JD attached for more information

Northumberland County Council is an equal opportunities employer. We welcome applications from all sectors of the community. We recognise the difficulties that transgender applicants in particular may face during a recruitment process; any concerns regarding the process can be discussed with Rebecca Harding (Trans HR Support Officer) on 01670 623 130 or email Rebecca.harding@northumberland.gov.uk
We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. All applications to work on a part-time will be considered in line with the requirements of the post and the needs of the service.  
If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend interview please email hrrecruitment@northumberland.gov.uk

This post closes at midnight on the 20th November
Please note
This job is closed for applications.

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