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Customer Support and Vulnerability Officer.3538

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
28/09/2020
Advert End Date:
Closed for applications on 09/10/2020 23:59
Salary:
£19,554 - £21,166
Job Category:
Housing
Vacancy ID:
200606
Employment Location:
Compass House, Blyth
Number of posts:
1
Closing date:
9 Oct
Further Information
Customer Support & Vulnerability Officer
37 hours per week

The Council
Northumberland County Council operates a huge range of services across one of the largest counties in the UK. Local Government’s ongoing challenges and the diversity of our residents means we have to work smarter. That’s why we want bold, creative and agile thinkers who can help us move forward and innovate.
For further information about working for Northumberland County Council, please click here: http://www.northumberland.gov.uk/working

The role
We have an exciting opportunity for a Customer Support and Vulnerability Officer to join our new Engagement and Sustainability Team.

We are looking for a highly motivated person who is a great team player with a good general level of education and exceptional communication skills to join us.

If you are motivated, genuinely aspire to helping people, want to make a difference and enjoy a challenge then we would love to hear from you.

We are offering:
- A starting salary of £19,554 (Band 4)
- Access to the Local Government Pension Scheme (or other pension scheme)
- A wide range of staff benefits including a competitive annual leave provision
- Flexible working arrangements
- Essential requirements:

The successful candidate will have experience of social housing, an understanding of housing & welfare benefits and a good knowledge of issues facing tenants and their families. The role requires great organisational skills and the ability to communicate with people on all levels, solid IT skills and a genuine desire to make a positive difference for our tenants.

For further information about this vacancy, please contact Amanda Mason (Amanda.mason@northumberland.gov.uk) for an informal discussion

Closing date 9 October 2020 at midnight

To view a copy of the Job Description and Personal Specification please see attached

For guidance on completing your application and for information about our Equality and Diversity principles, please see attached notes

If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend an interview please email hrrecruitment@northumberland.gov.uk
Please note
This job is closed for applications.