Corporate Fraud Admin Assistant.2813
Job Summary
Working Pattern:
Full time
Advert Start Date:
25/11/2020
Advert End Date:
Closed for applications on 09/12/2020 00:00
Salary:
A starting salary of £19,312 - £19,698
Job Category:
Admin / Secretarial / Customer Services
Employment Location:
Wansbeck Square
Further Information
The Council
Northumberland County Council operates a huge range of services across one of the largest counties in the UK. Local Government’s ongoing challenges and the diversity of our residents means we have to work smarter. That’s why we want bold, creative and agile thinkers who can help us move forward and innovate.
For further information about working for Northumberland County Council, please click here: http://www.northumberland.gov.uk/working
The Service
Northumberland County Council’s Corporate Fraud Team is looking for an Administration Assistant to join our team. This is a busy role, with the team dealing with over 1000 referrals per year from various sources. The role itself can be demanding and requires excellent organisational skills. You will be joining a team of 4 as the sole admin assistant so it requires someone that works well under pressure and also with a high degree of accuracy. We would like someone with previous admin experience of working in a busy office, someone with an enthusiastic and positive attitude, have excellent communications skill and most of all to be a team player. You will be responsible for organising your tasks in the most effective and efficient way possible and will report directly to the Corporate Fraud Manager. The role To assist with the day to day administration of the Corporate Fraud Team in accordance with Government Legislation and Council Policy and Procedures. To manage referrals from all sources and set up fraud files on our internal fraud management system Deal with public enquiries via the fraud hotline and fraud email address Handle incoming correspondence from various sources both internal and external. Attend and take minutes in team meetings for distribution. To act as our Single Point of Contact (SPOC) for DWP enquiries and referrals. Where required, to accompany Investigators on visits to customers, external partners, etc. To transcribe recorded interviews under caution
We are offering: -
A starting salary of £19,312 - £19,698 (Band 3)
Access to the Local Government Pension Scheme
A wide range of staff benefits including a competitive annual leave provision
Flexible working arrangements
Essential requirements:
- Must be IT literate
- Excellent communication skills
- Excellent organisational skills
- Awareness of GDPR and Data Protection Act
- Be able to work as part of a team
For further information about this vacancy, please contact Barry Haigh on 01670 624273 or barry.haigh@northumberland.gov.uk for an informal discussion.
CLOSING DATE 8 DECEMBER 2020
Please note
This job is closed for applications.