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Telecare Supervisor.3877

Job Summary
Contract Type:
Please See Advert Text
Working Pattern:
Full time
Advert Start Date:
23/07/2021
Advert End Date:
Closed for applications on 06/08/2021 23:59
Salary:
£24,892-27,741
Allowances:
24892
Hours per week:
37
Job Category:
Social Care - Adult Service
Vacancy ID:
211185
Employment Location:
Foundry House Day Centre
Number of posts:
1
Closing date:
6 Aug
Further Information
Northumberland Telecare provides a service across Northumberland providing a range of Telecare equipment to enable service users to live independently in their own homes. We operate 24/7 every day of the year

The role

We are looking for an enthusiastic and committed individual to supervise staff both within our control room and staff out in the community providing a mobile warden service.

Managing training and performance, supporting and developing staff and assisting the management team are just some of the tasks the Supervisor will be responseible for as well as being the first point of contact for technical queries.

Successful applicants must have excellent communications skills and be confident to deal with emergency situations. Individuals should have a calm and empathetic approach when dealing with vulnerable clients both over the phone and face to face. Sound knowledge of both Telecare control and Mobile Warden teams is essential.

The role will involve working a variety of shifts including days, evening, nights and weekends.

Please see Job Description for full description of post and essential criteria

https://www.northumberland.gov.uk//getmedia/05a6a1bd-5c05-4ca5-8d25-57767aab5757/3877_Telecare-Supervisor.aspx

The salary for this role is £24,892 - 27,741



We have some outstanding benefits to offer you, including:

· 25 days annual leave plus public and bank holidays (rising to 30 after 5 years of service)(pro-rata for part-time employees) · Automatic enrolment into the Local Government Pension Scheme

· Flexi scheme applicable to majority of roles

· Family leave provisions above and beyond the statutory minimum

· Local government discount schemes available to all employees with offers at local businesses along with various national brands

· A commitment to work-life balance offering flexibility through various schemes including job sharing, home working, flexible working, part-year working, and compressed hours

· A relocation scheme is offered to those moving from outside the area (for further details please contact a member of the HR team)

· Car Leasing Scheme

Please visit: https://www.northumberland.gov.uk/About/Working-for-Northumberland-County-Council.aspx for more information regarding our benefits

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme please email hrrecruitment@northumberland.gov.uk with your name and the job title you have applied for and one of the recruitment team will ensure this is factored in the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend an interview please also let the team know.

In line with the County Council’s Recruitment & Selection Policy, please note that we are unable to accept CV’s. Any information provided on CV’s will not be considered for short-listing purposes

The closing date is 6 August 2021 at midnight
Please note
This job is closed for applications.

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