logo

ICT Support Technician x 2 Posts

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
15/09/2022
Advert End Date:
Closed for applications on 30/09/2022 12:00
Salary:
£22,571 - £27,514 pa (Career Grade)
Hours per week:
37
Job Category:
ICT
Vacancy ID:
232400
Employment Location:
Hawthorne Offices, Jarrow/Town Hall, South Shields
Post Number:
BR09222
Number of posts:
2
Closing date:
30 Sep
Further Information
ICT Support Technician x 2 Posts
(Hawthorne Offices, Jarrow/Town Hall, South Shields)
£22,571 - £27,514 pa (Career Grade)

South Tyneside Council are recruiting two enthusiastic Support Technicians to join our Digital and ICT Service.

As part of our Service Delivery Team, you will be based between our South Shields and Jarrow Offices. You will be responsible for the provision, installation, configuration, troubleshooting and maintenance of the hardware and software used across the estate. As well as providing technical advice, information and guidance to staff.

These posts are suited to both experienced Desktop Technicians and those looking to make a step up from first line support. The D&ICT Service is committed to providing our employees with opportunities for career progression.

You will be:
• Dedicated to providing good customer service;
• Solution focused;
• Adaptable under pressure;
• Willing to learn and develop your knowledge, skills and experience.

You will have:
• Good verbal and written communication skills;
• A professional and friendly disposition;
• Working knowledge of Microsoft Windows 10/11 and M365 products;
• Working knowledge of SCCM;
• A good understanding of PC hardware;
• Good diagnostic capabilities;
• A good approach to documentation;
• A full current driving licence or access to a means of mobility support.

A degree in an ICT subject or other ICT qualifications are desirable, but not essential.

We offer an excellent benefits package and further information is available here - www.southtyneside.gov.uk/workinghere

Closing date: Noon, Friday 30 September 2022.
Please note
This job is closed for applications.