Service Design Business Analyst
Job Summary
Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
01/02/2023
Advert End Date:
Closed for applications on 17/02/2023 12:00
Employment Location:
Town Hall, South Shields
Further Information
Service Design Business Analyst
(Town Hall, South Shields)
£43,516 pa
Fixed Term Contract for 3 Years
The Digital and ICT Service are delivering exciting change to South Tyneside, and we have vacancies to support a new Service Design Programme. We are looking for motivated, passionate people to join our team as a Service Designer, Delivery Manager, Senior UX Designer, Business Analyst and Digital Officer.
We are in an exciting period of change, with the recent launch of the Our Council Change Programme and the South Tyneside Vision, Ambitions and Strategy. Our workforce supports around 155,000 residents across the Borough of South Tyneside and Digital and ICT is instrumental in supporting colleagues to work effectively and efficiently meeting the needs of our residents, businesses and partners.
As Service Design Business Analyst, you will lead on delivering business analysis for new products and digital services, working as part of a multi-disciplinary team. You will scope, plan and deliver research activities with stakeholders and end users, and ensure that your findings play a key role in the development of Service Design projects. You will develop user stories, process maps, and success criteria, identify service gaps and challenges, and make recommendations for service improvement.
If you are excited by the prospect of taking on the challenge in this key role – we want to hear from you.
If you have any questions or would like to have an informal discussion please contact Jon Melvin, Digital Change and Delivery Manager at jon.melvin@southtyneside.gov.uk
We offer an excellent benefits package and further information is available here - www.southtyneside.gov.uk/workinghere
Please note that if you apply for this role, all communication regarding your application will be sent to the email address that you have registered with North East Jobs, please ensure you check your junk mail.
Closing date: Noon, Friday 17 February 2023.
Please note
This job is closed for applications.