Senior Case Worker

Job Summary
Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 16/12/2018 23:59
Grade 7 (SCP 32 - 36) £29,055 - £32,233
Hours per week:
Job Category:
Finance / Benefits / Revenues / Procurement
Vacancy ID:
Employment Location:
Sunderland City Council
Post Number:
Closing date:
16 Dec
Further Information

Sunderland City Council Welfare Rights Service is looking to appoint a Senior Case Worker to work in a busy Welfare Rights Service - based in the Bunnyhill Centre but working from various locations across the city.

The Welfare Rights Service (WRS) provides a specialist service throughout the city in a number of outreach settings and Macmillan Welfare Benefits Service.

The WRS service advises citizens of Sunderland and employees of Sunderland City Council in relation to Welfare Benefits, Debt and Employment Rights. Clients are assisted to challenge decisions made by various bodies and are represented at Social Security Appeals , County Court and Employment Tribunals by the service.

The successful candidate will carry a small case load so will have knowledge skills and experience of delivering welfare rights advice at a specialist level.

The successful candidate will manage a small Macmillan Welfare Benefits team and two Casework Support Officers who manage referrals into the service as well as a range of other key functions.

The successful candidate will also assist the Welfare Rights Service Team Manager with the day to day running of the service and will also provide support and supervision to wider team members as required.

The successful candidate will also support the Team Manager with the production of statistical information to assess the performance of the team and corporate goals the service sets to achieve.

This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service.

For an informal discussion please contact the recruiting manager Andy Simblett on 0191 5618028 or email

Applications should be made on-line at For further assistance contact the Org Man & Resourcing Team by Telephone: 0191 561 1755 . Email: Please note that CV’s are not acceptable.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your to invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.

Please be advised if you have not heard from us in six weeks after the closing date please assume you have not been shortlisted.

Please note
This job is closed for applications.