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Apprentice/Admin/Customer Services - Eddie Ferguson House/Social Services

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Job Summary

Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
05/12/2018
Advert End Date:
21/01/2019 23:59
Salary:
7118.80
Allowances:
3.70
Hours per week:
37
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
182036
Employment Location:
Eddie Ferguson House, Ridley St, Blyth NE24 3AG

Job details 

Closing date:
21 Jan


Further information

Eddie Ferguson House based in Blyth need support working in their busy admin team providing admin support to 3 social work teams.

To provide an effective and efficient service to internal and external customers
To maintain a filing system
To assist in the general administration as required
To support the Administration Staff with their day to day duties in the main reception area
To Complete administration work that supports the needs of the department
To provide an effective and efficient service to internal and external customers
Understand who customers are and the difference between internal and external customers
Provide general office services such as photocopying, collation, laminating and binding in accordance with guidelines
Prepare and present a range of documents such as correspondence and emails to an agreed standard
Operate general office equipment, maintaining stocks of consumables, booking service calls to ensure continuity of service
Enter data into spreadsheets, databases and other electronic information systems, extract and distribute information as directed ensuring accuracy and confidentiality
Maintain information systems such as filing, client or asset records, booking systems and reference materials ensuring accuracy, confidentiality, ease of use and access
Deal with incoming and outgoing post in accordance with established procedures
Carry out all mandatory training
Cover some duties of other administrative staff within the department during times of annual leave and sickness as required
Other duties appropriate to the nature, level and grade of the post

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