Support Technician

Job Summary
Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 21/03/2019 12:00
£18,319 - £25,463 pa - Career Grade
Hours per week:
Job Category:
Vacancy ID:
Employment Location:
Hawthorne, Jarrow
Post Number:
Closing date:
21 Mar
Further Information

£18,319 - £25,463 pa - Career Grade

You will support and maintain the Council’s Desktop and End User device estate on a daily basis. Assisting the Desktop Support Team in providing efficient, reliable and cost effective end-user devices, adhering to appropriate standards and procedures, ensuring that performance targets are met, operated to defined service level agreements, maintained to the highest levels of customer satisfaction, and ensuring the team work effectively with partners to deliver the work programme.

You will also install, configure and test end-user device hardware and software and provide technical support, advice and guidance to computer users.

ICT Support Services are delivered by a highly skilled and experienced ICT team using the industry standard best-practice ITIL service management model.

To find out more about this role and to apply please visit alternatively you can email or call (0191) 455 4968. BT Typetalkers welcome.

Closing date: Noon, Thursday 21 March 2019.

Please note
This job is closed for applications.