Advert Start Date:
Advert End Date:
Closed for applications on 31/03/2019 23:59
£8,103 - £15,106 Annually
Are you committed to providing a positive customer experience and looking for an opportunity to gain a Level 2 Customer Service apprenticeship qualification? If so, Stockton Borough Council have an exciting new opportunity working in the Community Café at Stockton Family Hub. We are an organisation where we all make a positive contribution to work for the whole Council, where we never lose sight of the fact we are here to serve the people of the borough.
We are looking for an enthusiastic, hard-working, positive individual who is self-motivated and able to work on their own initiative as well as being a team player. The successful candidate will be committed to providing excellent service, be willing to learn and develop and will not be afraid to try new things
This apprenticeship will give you the opportunity to gain valuable customer service and hospitality work experience whilst working towards a Level 2 Customer Service apprenticeship qualification with Stockton Learning & Skills and also work towards a food hygiene certificate.
The successful candidate will be responsible for providing a quality, customer focused and welcoming environment to those using the Family Hub to ensure they have a positive experience of the Hub and the range of services offered. This will involve signposting to appropriate sources of advice and support; maintaining information boards; assisting in the running of the Community Café and providing families with the opportunity to purchase good quality food and drinks whilst providing a source of information and advice on wellbeing and healthy eating; design and promotion of menus; purchase and preparing of pre-ordered food and drinks; preparing and maintaining cleanliness in the kitchen and café areas whilst adhering to all food standards guidelines and health and safety policies.
Apprenticeship opportunities are open to anyone over the age of 16 years with no upper age limit. You will be required to meet the entry requirements for the Level 2 Customer Service course which will be delivered by Learning & Skills.
The start date for this position is negotiable so we would welcome applications from summer 2019 school/college leavers as well as the wider community and age groups.
Upon successful completion of your apprenticeship you will have the opportunity to progress your career within the Council subject to suitable vacancies being available. As an Apprentice, you will be eligible to apply for any internal vacancies as and when they arise within the Council.
Please ensure you refer to the Job Description and the essential and desirable criteria in the Person Specification when completing the Personal Statement on the application form, as this information is used to select candidates for interview.
If you would like an informal discussion about the post, please contact Adele Jaab, Family Hubs Manager, on 01642 527226.
The application form is available in alternative formats from Xentrall Recruitment Services, tel: 01642 526992 or email email@example.com
This job is closed for applications.