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Complaints & Information Governance Assistant

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
04/10/2019
Advert End Date:
20/10/2019 23:59
Salary:
£22,462.00 - £23,836.00 Annually
Hours per week:
37 hours per week
Job Category:
Marketing / Media / Communications
Vacancy ID:
192038
Employment Location:
Darlington
Post Number:
Vacancy ID: 010532
Closing date:
20 Oct
Further Information

We are seeking a highly motivated individual to work in a challenging yet rewarding environment.

In this customer facing role the successful applicant will receive complaints, compliments, comments and information requests on behalf of the Council and ensure they are processed in accordance with the relevant regulations and Council procedures.

The post holder will need to have relevant experience in handling complaints, customer feedback and/or requests for information.

For detailed information on this role, please refer to the Job Description and Person Specification.

For a further informal discussion, please contact Lee Downey, Complaints and Information Governance Manager, on 01325 405451 or email lee.downey@darlington.gov.uk .

An online application form and further information are available from www.darlington.gov.uk/job-vacancies. Alternatively, you can contact Xentrall Recruitment Services, Tel: (01642) 526992 or email: recruitment@xentrall.org.uk