Benefits Administrator

Job Summary
Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 10/11/2019 23:59
Grade 3 (SCP 7-11) £19,554 - £21,166 - per annum
Job Category:
Finance / Benefits / Revenues / Procurement
Vacancy ID:
Employment Location:
Sunderland Civic Centre
Post Number:
Closing date:
10 Nov
Further Information

Fixed term until 31.03.2020

The Benefit Service is responsible for the calculation and award of Housing and Council Tax Support claims from the residents of the City of Sunderland, and currently has a caseload of approximately 36,000 claims.

An exciting opportunity has arisen to appoint at Benefit Administrator; the successful candidate will be responsible to a Team Manager and will part of a busy processing team, carrying out various tasks relating to the assessment and payment of Benefit claims

You will be required to calculate Housing Benefit and Council Tax Support, maintain data held on our IT systems, make decisions on overpayments and correspond with claimants, landlords and other organisations in respect of Benefit claims.

Some knowledge of welfare benefits would be advantageous, and full training on Housing Benefit and Council Tax Support will be given. You should have excellent interpersonal and communication skills, be able to work as part of a team and have the ability to work to deadlines.

This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service.

For an informal discussion please contact the Recruiting Manager Loraine Nelson on 0191 5615093 or Deborah Younger on 0191 5615115

Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact the Org Man & Resourcing Team by Telephone: 0191 561 1755 . Email: jobs@sunderland.gov.uk Please note that CV’s are not acceptable.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your to invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.

Please be advised if you have not heard from us in six weeks after the closing date please assume you have not been shortlisted.

Please note
This job is closed for applications.