Senior Business Support Officer
Advert Start Date:
Advert End Date:
£21,589 - £22,462 per annum
Admin / Secretarial / Customer Services
Central Depot, Dormanstown
This is Redcar and Cleveland. We are an ambitious council keen to build on our strong track record of innovation and partnership working, ensuring that we create a flourishing future for the borough and all of its residents. Key to this is a committed workforce who always gives their best. Offering a fast paced, progressive working environment, Redcar and Cleveland Borough Council is a great career move.
Redcar and Cleveland is an area of great contrasts with world class industries, market towns, visitor destinations, beautiful coastline and stunning countryside. The Council continues to invest in the area to create opportunities for investment and growth. Key to this work is the Growth, Enterprise and Environment directorate which leads on our efforts to build upon successful investment and develop an exciting growth programme that will bring long-term improvements to the local economy and environment, create jobs and build vibrant communities.
An exciting opportunity has arisen for a suitably experienced Senior Business Support Officer to join the Business Development and Improvement section based at Central Depot in Dormanstown.
As the successful candidate you will provide effective high level financial, administrative and analytical support to the operational front line and external clients through tasks including but not limited to data production, analysis, management reporting and end to end customer relationship management.
You will be responsible for a range of financial and administrative processes such as the Trade Waste function, invoice payments, internal recharges, payment refunds and billing under the direction of the Business Improvement Manager.
It would also be desirable if you had experience in a fleet management setting. You will have extensive experience of analysing and interpreting performance and financial data, including the preparation of reports for a variety of audiences and will be experienced at business process re-engineering and process change.
You will be educated to NVQ Level 3 or above, have an NVQ3 in accountancy, financial management or equivalent qualification and have a high level of ICT experience. You will also have experience of working with the public, customers and contractors and possess excellent customer relationship management skills as well as the ability to use your own initiative and prioritise your own workload.
The post offers a competitive salary and employee benefits, including Local Government Pension Scheme, employee discounts, and flexible working.
If you have any queries in relation to this post or working for Redcar & Cleveland Borough Council, please contact Gareth Healy, Business Improvement Manager on 01642 771592.
The council holds ambassador status for the North East Better Health at Work Award.
We offer very attractive terms and conditions of employment, including generous annual leave entitlement, flexible working hours (where appropriate), membership of the Local Government Pension Scheme and access to numerous other salary sacrifice schemes and staff benefits/discounts, including a lease car scheme.