Social Care Income Officer

Job Summary
Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 03/12/2019 12:00
£25,295 - £26,317 per annum
Hours per week:
Job Category:
Social Care - Adult Service
Vacancy ID:
Employment Location:
Belmont House
Post Number:
Closing date:
3 Dec
Further Information

This is Redcar and Cleveland. We are an ambitious council keen to build on our strong track record of innovation and partnership working, ensuring that we create a flourishing future for the borough and all of its residents. Key to this is a committed workforce who always gives their best. Offering a fast paced, progressive working environment, Redcar and Cleveland Borough Council is a great career move.

The Adults & Communities Directorate, consists of three strands, Adult Social Care, Community Development, and Public Health. Our aims are to continue to provide essential and highly valued services and to build capacity to enable local communities to make lasting change, improve quality of life, and prosperity. As a directorate we lead on developing a culture of co-operation and co production, respecting and nurturing the skills and talents of local people and enabling them to fulfil their potential.

An exciting opportunity has arisen to join the Social Care Income Team within the Social Care Payments and Income Function.

The team endeavours to recover outstanding social care debt by offering advice and guidance to clients, practitioners and providers in relation to social care debt and carrying out timely investigations to establish reasons for non-payment, including contacting clients via telephone and completing home visits.

For a full list of responsibilities, please see the JDPS attached.

Applicants should have excellent team work, customer service and negotiating skills, be able to manage and prioritise a complex workload and be able to work using their own initiative. Applicants must be confident and able to complete home visits to clients. Knowledge of social care or benefit procedures is preferred but not necessarily essential as full training will be provided.

For further information, contact Becky Storey, Social Care Income Team Leader on 01287 612630.

The council is an accredited Investors in People employer at gold level and holds ambassador status for the North East Better Health at Work Award.

We offer very attractive terms and conditions of employment, including generous annual leave entitlement, flexible working hours (where appropriate), membership of the Local Government Pension Scheme and access to numerous other salary sacrifice schemes and staff benefits/discounts, including a lease car scheme.

The authority is committed to safeguarding and promoting the welfare of children/young people and vulnerable adults. We expect all staff and volunteers to share this commitment and an enhanced disclosure & barring service check (DBS) will be sought.

Please note
This job is closed for applications.