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Technical Support Officer

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
29/11/2019
Advert End Date:
12/12/2019 23:59
Salary:
£19,554 - £21,166
Allowances:
19554
Hours per week:
37
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
193891
Employment Location:
West Hartford Fire Station and H.Q.
Closing date:
12 Dec
Further Information

This vacancy is being advertising internally in the first instance to employees and agency workers of Northumberland County Council. Where it is not possible to appoint from the existing workforce, the vacancy may subsequently be released to external candidates. Please note that employees working within a school are not considered as internal applicants. If you apply for this position and are not an internal applicant by this description your application will not be processed. 

Job Title: Technical Assistant, Building Control Team
Permanent 37 hours

The Council
Northumberland County Council operates a huge range of services across one of the largest counties in the UK. Local Government’s ongoing challenges and the diversity of our residents means we have to work smarter. That’s why we want bold, creative and agile thinkers who can help us move forward and innovate.  For further information about working for Northumberland County Council, please click here: http://www.northumberland.gov.uk/working

The Service
The Building Control Service oversees building developments across the County from domestic extensions to large commercial buildings. Reporting to the Building Control & Land Charges Manager the postholder will support the Building Control Surveyors with the full range of administrative tasks including dealing with applications, taking payments, liaising with clients, keeping records, collating information for reports.

The Team will also advise on dangerous buildings and provides a street naming and numbering service for developers.
The Team is part of the Business Compliance & Public Safety Unit in the Public Protection Service.

The role
We are seeking a Technical Support Officer to provide full administrative support to the professional staff in the Building Control team in the fulfilment of the Council’s statutory duty relating to the application and enforcement of the Building Regulations 2010; to validate applications and deposited fees and carry out consultations and preliminary technical checks for each new submission; to manage the various expert software systems and databases used by the team; to be the first point of contact for members of the public and others generally and particularly when Building Control Officers are not available and to process and approve street naming and numbering applications, including validating fees and undertaking consultations and liaison with internal and external bodies. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

It is expected that the post will be based with the Building Control Surveyors at the Fire & Rescue Headquarters, West Hartford, Cramlington.

We are offering: 
- A Band 4 salary of £19,554 to 21,166
- Access to the Local Government Pension Scheme
- A wide range of staff benefits including a competitive annual leave provision
- Flexible working arrangements

For further information about this vacancy, please contact Gordon Dickson on 01670 623836, e-mail gordon.dickson@northumberland.gov.uk for an informal discussion.

To view the Job Description and Personal Specification please see attached

Closing date midnight 12 December 2019

Northumberland County Council is an equal opportunities employer. We welcome applications from all sectors of the community. We recognise the difficulties that transgender applicants in particular may face during a recruitment process; if Trans applicants have any concerns regarding the process please contact Rebecca Harding (Trans HR Support Officer) on 07770975678 or rebecca.harding@northumberland.gov.uk
We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. All applications to work on a part-time will be considered in line with the requirements of the post and the needs of the service.

If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend an interview please contact hrrecruitment@northumberland.gov.uk