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Enforcement Service Senior Officer

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
07/01/2020
Advert End Date:
Closed for applications on 19/01/2020 23:59
Salary:
£25,295 to £28,785 p.a. (Grade 8)
Allowances:
n/a
Hours per week:
37
Job Category:
Finance / Benefits / Revenues / Procurement
Vacancy ID:
194705
Employment Location:
Green Lane, Spennymoor
Post Number:
RES/19/88A
Closing date:
19 Jan
Further Information

Durham County Council is establishing a new In-House Enforcement Service and are seeking to recruit an Enforcement Service Senior Officer.

The service will be responsible for the collection and enforcement of Council Tax, Business Rates, parking fines & fixed penalty notices, commercial rents, sundry debt and Housing Benefit Overpayments.

The successful candidate will join Finance and Transactional Services as part of the Payments, Income & Support Team.

This is an exciting opportunity to join a new team and have critical input into the development of the team and associated policies and procedures.

The post holder will be responsible for the provision of a responsive, efficient and effective Enforcement Service, will provide first line management and supervision to a team of Enforcement Agents and Enforcement Assistants and will also assist and support the Team Leader with planning and development of the team.

Candidates must have experience of supervising a debt recovery team, be experienced in the interpretation and application of the relevant legislation and implementing transformational change and new ways of working.

Candidates must have detailed knowledge of enforcement legislation and whilst it is not essential to be a certificated Enforcement Agent it would be desirable.

The post holder will require excellent communication, interpersonal and organisational skills and the ability to deliver a customer focused service that is subject to frequent change.

If you are enthusiastic and have the necessary skills and experience to join the team, we would like to hear from you.

Required qualifications:
Level 4 or,
IRRV level 3 Technician Certificate/AAT/CIPS equivalent professional qualification and experience of debt collection & enforcement collection of Council Tax/Business Rates and/or sundry debt

It is anticipated that interviews will be held 28th & 29th January 2020.

For further information about this post, please contact:
Julie Thomson on 03000 260498 or julie.thomson@durham.gov.uk

In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Any information provided on CVs will not be considered for short-listing purposes.

Apply on-line or for further assistance contact Payroll and Employee Services on 03000 267247 or email pesresources@durham.gov.uk.

PLEASE NOTE THAT ALL COMMUNICATION REGARDING YOUR APPLICATION FOR THIS POST WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE REGISTERED WITH NORTH EAST JOBS, INCLUDING YOUR INVITE TO INTERVIEW IF YOU ARE SHORTLISTED. PLEASE CHECK YOUR EMAIL AFTER THE CLOSING DATE FOR NOTIFICATION FROM DONOTREPLY@NORTHEASTJOBS.ORG.UK AS YOU WILL NOT BE NOTIFIED BY ANY OTHER MEANS. PLEASE ENSURE YOU CHECK YOUR JUNK MAIL.

Please note
This job is closed for applications.