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Based in Moorside, also working from home and other corporate locations as required
18 Month Apprenticeship
Sunderland City Council has an exciting opportunity for 2 enthusiastic people who have a passion to develop a career in ICT to join the ICT Service Area as an ICT Apprentice.
It is expected that the candidate will work within various sections of the ICT Unit, including the 1st and 2nd line support, Infrastructure -and Business services teams.
They will actively seek to gain knowledge in the various roles, including knowledge transfer from other employees, to form a productive part of the team.
The successful candidate will be responsible for providing technical support to the unit’s internal and external customers, in relation to all computing related issues.
They will be responsible for managing aspects of Active Directory, networking, configuration of Microsoft Windows operating systems, application support and troubleshooting of related hardware and software, as well as asset management.
As an ICT apprentice, you will undertake the Level 3 Infrastructure Technician apprenticeship and will be expected to attend Sunderland College 1 day per week. You will be supported through the apprenticeship by a College assessor and receive regular mentoring/guidance from your supervisor/team.
Candidates will need to demonstrate that they have prior knowledge and experience in ICT. Ideally candidates will have or expect to achieve 3 GCSEs at grade 4 (grade C) or above in Maths and English. Candidates with equivalent qualifications or who have the ability to achieve a Level 2 in Maths/English alongside the apprenticeship are also encouraged to apply.
For an informal discussion please contact the Recruiting Manager Steven Piercy on email@example.com
Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Operational HR Services by Telephone: 0191 561 1755 . Email: firstname.lastname@example.org Please note that CV’s are not acceptable.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.
Please be advised if you have not heard from us in six weeks after the closing date please assume you have not been shortlisted