Control Centre Operative

Job Summary
Contract Type:
Casual / Seasonal / Bank / Permanently Variable hours
Working Pattern:
As and when required
Advert Start Date:
Advert End Date:
Closed for applications on 18/10/2020 23:59
£10.4142 - £10.6220 per hour
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
Employment Location:
Closing date:
18 Oct
Further Information

We are looking for a number of enthusiastic, conscientious and customer service focused people to join our service to support the full time team. Working on a casual basis to cover annual leave, sickness ect. in one of the most successful control rooms in the region.

The centre operates 24 hours a day, 365 days a year on a three-shift system, 06.00 till 14.00, 14.00 till 22.00 and 22.00 till 06.00, providing a range of services to the public, businesses and others. This includes being the first contact to Lifeline clients, assisting Police, CCTV and Alarm Monitoring and dealing with out of hours calls for DBC.

You must be available to work the full shift rota, which includes weekends and bank holidays, and you will be expected to stay within the control room for the full 8 hour shift, including rest breaks.

You must have approximately 1 years previous work experience involving contact with the general public and have the ability to work as part of a team. It is essential that you have good communication, observational and listening skills, be able to handle sensitive information and have a good understanding of the needs of the elderly. Ideally you will be committed to crime prevention, public safety and the welfare of the elderly.

Some knowledge of the legislation affecting the provision of CCTV services would be advantageous along with IT skills. SIA training and/or qualification would be desirable but will provided to the successful candidate.

For detailed information on this role, please refer to the Job Description and Person Specification in the Vacancy Information document.

For a further informal discussion, please contact Liz Caygill, CCTV Duty Manager on 01325 406116 or Paul Branch, CCTV Manager on 01325 406191

An online application form and further information are available from www.darlington.gov.uk/jobs. Alternatively, you can contact Xentrall Recruitment Services, Tel: (01642) 526992 or email: recruitment@xentrall.org.uk

The successful applicant will be subject to an Enhanced DBS check

Please note
This job is closed for applications.