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4020 Court Officer

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
05/10/2020
Advert End Date:
Closed for applications on 18/10/2020 23:59
Salary:
£22,183 - £23,541 pa
Hours per week:
37
Job Category:
Housing
Vacancy ID:
200862
Employment Location:
Any location within North Tyneside
Closing date:
18 Oct
Further Information

An exciting opportunity has arisen to appoint a Court Officer within Neighbourhood Housing to work as part of a newly restructured team delivering excellent housing management services for the tenants of North Tyneside Council.

This is a challenging role, in a unique and challenging time, and we are looking for an enthusiastic and self-motivated person to play an important part in collecting rent income from tenants, applying, preparing and presenting cases at court. Signposting tenants for financial advice, support and information.

You will be part of a team which monitors rent accounts for council tenancies. As a key member of the team you will be responsible for rent arrears collection, advice on debt management and support to sustain the tenancies of those facing problems with paying rent and service charges. You will also be required to give the best possible advice in relation to welfare benefits.

You will have experience of delivering an excellent customer service, with strong communication skills, good negotiation skills and a proven track record of meeting targets. In addition to this you will have a can-do attitude and be an excellent problem solver, whilst offering a balance between enforcement and support in all areas of rent management.

For an Informal discussion about this opportunity please contact, Christine Allen, Neighbourhood Housing Manager - christine.allen@northtyneside.gov.uk

North Tyneside Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

In addition, staff and volunteers are expected to familiarise themselves with all relevant policies, procedures and guidance in relation to safeguarding children and safe practice with vulnerable adults. Within North Tyneside, safeguarding is everybody’s business.

Please note
This job is closed for applications.