Support Worker - Supported Housing
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Cornerstone is a regional charity that supports hundreds of people each year. We are a well-respected, growing organisation dedicated to supporting the most vulnerable people across the North East.
We began as housing charity supporting people who were homeless in the North East 10 years ago.
Support Worker - Supported Housing
37.5 hours per week
• To work with people to ensure they have the skills and resilience to live independently
• To ensure the safety and security of all residents living in Cornerstone accommodation.
OUR SUPPORT APPROACH - have fun doing stuff as a team
A successful Cornerstone support worker uses her or his professional skills and judgment to create a meaningful and information-rich relationship with service users where both are on an equal footing, their voices and ideas are heard, respected and valued.
Cornerstone expects this respectful approach as a baseline of communication of every person throughout the organisation from board level to the newest arrivals in our service. As such Cornerstone has no place for prima donnas and there is no task expected of one person that would not be expected of another not even the CEO!
Although traditional one-to-one support meetings using a Homelessness Outcome Star are the basis of work and important for recording and assessing progress, they represent a small amount of time spent with service users. For this reason, an excellent Cornerstone support worker will generate as much fun as possible for themselves and their clients following the charity’s model of addressing and assessing support needs informally while performing their day-to-day duties. The progress and areas for attention they discover in this informal work will be gathered and recorded by them formally using Cornerstone’s Inform client database after the engagement activities.
On the professional side of this work, support workers and managers hold weekly meetings to discuss each individual’s service user needs and develop an action plan. Based on the actions to be addressed informal engagement opportunities are chosen from the lists of duties to be performed that week and opportunities to involve the client added to the individual’s plan. An example may be asking a client to help you to cook a meal or organise paperwork for a drop in group.
Informal engagements such as these, Cornerstone has found to help form a bond of trust and openness away from a more clinical environment. It is a highly prized technique within the charity and is our benchmark of excellence in support work. We have been doing this for 10 years + and earned an excellent reputation for our successful results.
Our widely admired furniture making venture began in 2012 in a shed built in the yard of one of our six supported houses at that time. Since then, our housing has increased to 34 homes and a 9,000 sq ft Learning and Training complex and a high street store with drop in and training facilities in Hartlepool. The charity’s services have grown and developed to support people experiencing a wide range of personal challenges, including addiction and recovery programmes, employment guidance, employment training, and genuine employment opportunities for service users, help for people on release from prison or on probation, and support for people experiencing sexual exploitation or domestic abuse.
We’re looking for committed and compassionate professionals who share our enthusiasm for changing lives.
Please see Supporting Documents to download a full specification of the job role and requirements.
To apply, please forward your CV and a covering letter to Natalie Lithgo, Housing Manager email@example.com
Cornerstone Supported Housing & Counselling
Unit 12, Brockwell Court
Low Willington Industrial Estate