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Commercial Development Assistant

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
09/11/2020
Advert End Date:
Closed for applications on 23/11/2020 12:00
Salary:
£19,698 pa
Hours per week:
37
Job Category:
Environmental Services / Waste / Recycling/ Parks
Vacancy ID:
201843
Employment Location:
Middlefields, South Shields
Post Number:
RE03420
Closing date:
23 Nov
Further Information

Commercial Development Assistant
(Middlefields, South Shields)
£19,698 pa

South Tyneside Council Waste Services is based in South Shields, Tyne and Wear. We are currently undergoing huge transformation to deliver an efficient and effective Waste Service for the Borough. You will be part of a new team and will support the planning and daily operation of the Service.

You will have experience of working within a commercially growing organisation, preferably within a commercial waste environment and be used to maintaining excellent customer relationships, with exceptional written and verbal communication skills. You will have strong computer skills in systems such as Microsoft Office and be used to working with invoicing and credit control systems. You will also have excellent numeracy skills and the ability to manipulate data and produce reports. With a keen eye for accuracy, you will be used to maintaining accurate records.

You will be responsible for delivering a high quality, customer focused service. You will:
• Develop and maintain relationships with business and trade customers.
• Liaise with trade customers, processing all account documentation to ensure customer satisfaction and retention.
• Ensure Duty of Care paperwork is produced for all customers in order to meet legal requirements.
• Deal with the invoicing and credit control system, producing invoices in a timely manner and ensuring controls in place regarding payment.
• Produce reports on a monthly basis, providing statistical information as and when required.
• Update policies and processes within Commerciwal Development as advised by the Commercial Development Officer.
• Maintain the customer database and ensure it is accurate and up to date.
• Manage and distribute Round Lists for the crews and ensure they are kept up to date with new customer information etc.
• Set up appointments with trade customers with the Commercial Development Officer.

Benefits:
• Company Pension Scheme;
• Flexi Scheme;
• Sick Pay;
• 25 days holiday rising to 30 days after 5 years’ service;
• On Site Parking.

To find out more about this role and to apply please visit www.southtyneside.gov.uk alternatively you can email jobs@southtyneside.gov.uk or call (0191) 455 4968. BT Typetalkers welcome.

Closing date: Noon, Monday 23 November 2020.

Please may we ask you to submit your Application Form via email to jobs@southtyneside.gov.uk where possible. We apologise but due to the circumstances there may be unavoidable delays in the receipt and processing of posted Application Forms.

Please note
This job is closed for applications.