CCTV Control Room Operator (RESTRICTED - INTERNAL APPLICANTS ONLY)
Job Summary
Working Pattern:
Part time
Advert Start Date:
18/01/2021
Advert End Date:
Closed for applications on 31/01/2021 23:59
Salary:
£18,462.92 - £18,831.40 per annum (actual)
Allowances:
Shift Allowance and Meal Break Allowance
Job Category:
Admin / Secretarial / Customer Services
Employment Location:
Town Hall
Further Information
We are looking for enthusiastic, caring and Customer Service motivated individual to join our team of permanent staff in one of the most successful Control Rooms in the region.
The centre operates 24 hours a day, 365 days a year on a three-shift system, 06.00 till 14.00, 14.00 till 22.00 and 22.00 till 06.00, providing a range of services to the public, businesses and others. This includes being the first contact to Lifeline clients, assisting Police, CCTV and Alarm Monitoring and dealing with out of hours calls for DBC. You must be available to work the full shift rota, which includes weekends and bank holidays, and you will be expected to stay within the control room for the full 8 hour shift, including rest breaks.
You must have approximately 1 years previous work experience involving contact with the general public and have the ability to work as part of a team. It is essential that you have good communication, observational and listening skills, be able to handle sensitive information and have a good understanding of the needs of the elderly. Ideally you will be committed to crime prevention, public safety and the welfare of the elderly.
Some knowledge of the legislation affecting the provision of CCTV services would be advantageous along with IT skills. SIA training and/or qualification would be desirable but will provided to the successful candidate.
The successful applicant will be subject to an enhanced DBS.
For detailed information on this role, please refer to the Job Description and Person Specification in the Vacancy Information document.
For a further informal discussion, please contact Liz Caygill, CCTV Duty Manager on 01325 406116 or Paul Branch, CCTV Manager on 01325 406191
Please note
This job is closed for applications.