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Re-ad DBS4061 Telecare & Crisis Response Officer

Job Summary
Contract Type:
Permanent
Working Pattern:
Part time
Advert Start Date:
12/02/2021
Advert End Date:
Closed for applications on 28/02/2021 23:59
Salary:
£25,481 - £27,041 pa pro rata
Hours per week:
28
Job Category:
Social Care - Adult Service
Vacancy ID:
204063
Employment Location:
Any location within North Tyneside
Number of posts:
1
Closing date:
28 Feb
Further Information

North Tyneside Council’s Care Call service are looking to recruit a permanent, part time (28 hours per week) Telecare & Crisis Response Officer. This is an exciting opportunity and the successful post holder will work as part of this front-line service.

Care Call provides many key services for and on behalf of North Tyneside Council, this includes installation of tele-care, monitoring and responding to calls from telecare, out of hours call handling, sensory assessments and provision of equipment, managing and monitoring Jontek call handling system and ensuring call handling standards are in line with Telecare Services Association standards for response.

Ideally candidates should have a working knowledge of tele-care options and installation skills, call handling skills and knowledge of Jontek call handling platform or similar software.

The successful applicant will be required to work outside of normal office hours to support the 24/7 crisis response service.

The Care Call service is committed to supporting customers of our service, their families and carers with appropriate tele-care installation and a tailored response to support people to live independently, well and safeguarded.

Previous applicants need not apply.

If you are interested or would like to discuss this exciting opportunity further, please contact Jackie Brooking - Manager - Care Call: 0191 6434651.

Please be advised that this position will require a Standard check from the Disclosure and Barring Service.

North Tyneside Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

In addition, staff and volunteers are expected to familiarise themselves with all relevant policies, procedures and guidance in relation to safeguarding children and safe practice with vulnerable adults. Within North Tyneside, safeguarding is everybody’s business.

Please note
This job is closed for applications.