6 x Tracking and Engagement Workers

Job Summary
Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
15/04/2021 23:59
Grade 4 £19,312 - £20,493
Job Category:
Youth / Community / Leisure Services
Vacancy ID:
Employment Location:
An approved team location.
Post Number:
Number of posts:
Closing date:
15 Apr
Further Information

Children and Young People's Service
Education and Skills
Tracking and Engagement Worker
Grade 4 £19,312 - £20,493
Temporary until December 2021
Locations: Crook, Seaham and Stanley

We are looking for a number of full-time Tracking and Engagement Officers to join our team.

The Tracking and Engagement Officer supports the Local Authority to meet its statutory
obligations in relation to the participation of young people in Education, Employment and
Training. You will assist the Progression Advisors and Progression Workers to ensure
management information and reporting requirements are fully met to allow young people
to maximise their potential.

Duties of this post include:
• To make and receive telephone calls to young people and/or their parents or carers to
gather information, making decisions about the response required.
• To conduct home visits to young people and their families to gather information and
make decisions about the response required and referrals to colleagues.
• To promote the service and engage young people in activities such as open events, drop
in sessions, community activities.
• To track young people, in order to identify those who require support and those who
require further information gathering, in line with procedures.
• To ensure information is processed within statutory timescales to meet reporting
• To engage young people in effective dialogue in order to review and improve Service
• To take responsibility for managing high volumes of data input and information gathering
working to tight deadlines.

Required qualifications: Level 2 qualification in Youth Work or a related discipline.

The successful applicant for this post will be required to apply for a Disclosure & Barring
Service Enhanced Disclosure.

For further information about the post please contact Emma Widdowson: 03000 262779 or email Emma.Widdowson@durham.gov.uk

It is anticipated that virtual interviews will be held week commencing 19th April 2021.

Any current DCC Permanent employees wishing to undertake a temporary post within the Council, whether this is within their substantive service, or across services, should seek the approval of their Line Manager/Senior Manager to undertake this temporary post with the guarantee to return to their substantive post at the expiry of the temporary post. If the temporary post is reviewed and further extended, agreement must be sought from the employee’s substantive line manager.

As a disability confident employer, we are committed to employing disabled people and people with health conditions making reasonable adjustments to support disabled applicants when required.

Apply on-line or for further assistance contact the Payroll & Employee Services Team on Telephone: 03000 267247 (24hr answerphone). Email: PESCYPS@durham.gov.uk

In line with the County Council’s Recruitment & Selection Policy, please note that we are unable to accept CV’s. Any information provided on CV’s will not be considered for short-listing purposes.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’ as you will not be notified by any other means.