Welfare Rights Officer

Job Summary
Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 10/05/2021 12:00
£27,741 - £29,577
Hours per week:
Job Category:
Vacancy ID:
Employment Location:
Belmont House, Guisborough
Number of posts:
Closing date:
10 May
Further Information

“This is Redcar and Cleveland. We are an ambitious council keen to build on our strong track record of innovation and partnership working, ensuring that we create a flourishing future for the borough and all of its residents. Key to this is a committed workforce who always gives their best. Offering a fast paced, progressive working environment, Redcar and Cleveland Borough Council is a great career move.”

This post is based at the centre of the Council in the Resources Directorate which has key responsibility for managing the Council’s money and people as well as ensuring that democratic decisions are well informed and legally sound.

An exciting opportunity has arisen for an experienced and enthusiastic Welfare Rights Officer to be part of the Council’s busy Welfare Right’s Service. The successful applicant will contribute to the delivery of a specialist Welfare Rights Service to the residents of Redcar & Cleveland. A key feature of the role will be to undertake benefit campaign work and training for staff and partners in addition to Welfare Rights casework. Initially, this will be a 18 month fixed term post, with a potential for extension if funding allows.

The Welfare Rights Service provides free, independent, and confidential advice and information about all social security benefits. It's aim is to support the residents of Redcar & Cleveland through the provision of advice, casework, representation, campaigning, information and training.

It is essential that applicants have excellent knowledge of social security legislation and recent experience of providing benefit advice and information as well as experience of representing and advocating on behalf of others. Experience of delivering training and presentations to staff and members of the general public is also essential. A general knowledge in other areas of social welfare both at a national and local level, relevant to benefit and debt advice provision, would be desirable. Candidates will be expected to demonstrate excellent communication, networking and organisational skills and will be expected to manage a caseload with an ability to work under pressure. The applicant will be required to work from home as well as from an office environment. The role will also involve travelling to service locations, resident’s domestic dwellings and attending appeal or training venues. An ability to travel and access to a mode of transport is essential.

Interviews are planned for 20th and 21st May 2021. Please note that a short presentation will form part of the interview process. Further details regarding the presentation will be provided in advance of the interview.

The council holds ambassador status for the North East Better Health at Work Award.

We offer attractive terms and conditions of employment, including generous annual leave entitlement, flexible working hours, membership of the Local Government Pension Scheme and access to numerous other salary sacrifice schemes and staff benefits/discounts, including a lease car scheme.

For an informal discussion please telephone Nichola Wilson-Barrett, Senior Welfare Rights Officer, on 01287 612587 or email nichola.wilson-barrett@redcar-cleveland.gov.uk.

Please note
This job is closed for applications.