Senior Support Services Officer

Job Summary
Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 04/05/2021 23:59
£23,541 to £27,041 p.a. (Grade 7)
Hours per week:
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
Employment Location:
Meadowfield, Hackworth Road Peterlee or County Hall Durham
Post Number:
Number of posts:
Closing date:
4 May
Further Information

Temporary until 31st March 2022

You will be responsible for supervising a customer focused Support Services team and you will work closely with the Heads of Service and Technical Staff to ensure that the team are providing a quality back office support service.

Providing support across operational teams within DCC, such as Fleet, Highways, Refuse and Recycling and Neighbourhood Protection

In addition, you will be responsible for promoting electronic data interchange/ filing where possible, along with challenging and streamlining existing systems in accordance with lean systems thinking to remove unnecessary processes.

A flexible approach is required at all times and you must have experience in leading and supervising an administrative team, in motivating staff to promote a positive culture and in managing major change effectively.

Advanced practical knowledge and understanding of local government administration processes is also essential.

Required Qualifications:
NVQ Level 3 qualification or equivalent in a relevant subject

As a disability confident employer, we are committed to employing disabled people and people with health conditions making reasonable adjustments to support disabled applicants when required.

For an informal discussion about the post, please contact Support Services Team Leaders Sarah Veitch tel. no. 03000 269376 email sarah.veitch@durham.gov.uk or Jamie Thompson tel. no. 03000 269194 email jamie.thompson@durham.gov.uk

Apply on-line via the jobs portal or for further assistance contact the Payroll & Employee Services Team on tel. no. 03000 263154 / 266148 / 264469 / 264086 or email PESResources@durham.gov.uk

Please note that all communication regarding your application for a post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’ as you will not be notified by any other means.

Permanent Durham County Council employees wishing to undertake a temporary post within the Council, whether this is within their substantive service, or across services, should seek the approval of their Line Manager/Senior Manager to undertake this temporary post with the guarantee to return to their substantive post at the expiry of the temporary post. If the temporary post is reviewed and further extended, agreement must be sought from the employee’s substantive line manager.

Anyone currently listed on the Durham County Council Redeployment Register who is interested in being considered for a vacancy should contact the Payroll and Employee Services Team.

In line with the County Council’s Recruitment & Selection Policy, please note that we are unable to accept CVs. Any information provided on CVs will not be considered for short-listing purposes.

Please note
This job is closed for applications.