Ostara Responder (Relief)
Advert Start Date:
Advert End Date:
£19,312 - £20,493 per annum, pro rata
Hours per week:
16.45 – 21.15 various days available including weekends
Newcastle upon Tyne
At YHN our vision is to be ‘First for Housing’. We have bold plans for the future and our people are key to us achieving our goals, so we want to attract the very best.
We manage more than 26,000 homes on behalf of Newcastle City Council and provide a huge range of support services to our customers. From benefits and money advice to providing a repairs and maintenance service and supporting customers with their tenancies, we strive to make living easier.
Our new business strategy, Destination 2022, sets out how we’re going to achieve our vision. The journey to Destination 2022 is guided by our values - Ready, Amazing, Revolutionary, Energetic - we live and breathe them and they shape how we work day to day.
We offer a forward thinking and open environment where our people are empowered to make a difference, coupled with competitive salaries and a wide range of benefits.
These benefits include flexible working, generous annual leave allowance, local government pension scheme and access to extensive learning and development opportunities plus regular support from your manager.
The Role: Ostara Responder
At Ostara we provide a full range of services designed to assist people to continue to live in their own homes with comfort and reassurance of a Telecare system.
Based from our head office you will respond to emergency calls from Ostara customers who may have fallen, feel unwell or need reassurance.
Ostara has been helping people to remain at home knowing that help is at hand 24 hours a day 365 days a year.
You will have a caring and compassionate nature and the ability to work in a responsive service with great communication skills and an understanding of how Ostara can support independent living. You will be self-motivated, enthusiastic and be able to work unsocial hours.
References will be requested prior to interview for all roles requiring DBS clearance. The successful applicant will not commence in their role until satisfactory DBS clearance is obtained.
We are committed to protecting and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. This post is working in regulated activity. If you are successful we will undertake additional recruitment checks which will include a check to see if you have had any criminal convictions, a check of police information and we will check the barred list(s). It is a criminal offence for a barred individual to apply for a job in regulated activity.
PLEASE NOTE: We do not accept CV’s, only online applications. To apply, click on the “Apply Now” tab. Any communication sent to you regarding your application will be sent to the email address you have set up on your North East Jobs account, so you will need to ensure that you check your inbox.
YHN is an equal opportunities employer and welcomes applications from all groups regardless of gender, sexual orientation, religious belief, disability, age, race, maternity and pregnancy, marriage and civil partnership and gender reassignment.