Family Hub Assistant

Job Summary
Contract Type:
Working Pattern:
Part time
Advert Start Date:
Advert End Date:
Closed for applications on 21/06/2021 12:00
£19698 - £20,292 pro rata, per annum
Hours per week:
Job Category:
Social Care - Children Service
Vacancy ID:
Employment Location:
Greater Eston but could travel boroughwide
Post Number:
Number of posts:
Closing date:
21 Jun
Further Information

This is Redcar and Cleveland. We are an ambitious council keen to build on our strong track record of innovation and partnership working, ensuring that we create a flourishing future for the borough and all of its residents. Key to this is a committed workforce who always gives their best. Offering a fast paced, progressive working environment, Redcar and Cleveland Borough Council is a great career move.

We have many reasons to be proud of our existing services for children, young people and their families in Redcar and Cleveland. We have a passionate workforce who are committed to supporting children and young people to feel safe, healthy, happy and ready to learn and achieve. We respect everyone as equally valued members of our community by listening to their views and using their opinions to help shape our services.

Are you the right person to help us to develop a brighter future for our children?

If you share the ethos of Redcar and Cleveland’s Children and Families Directorate, this could be the opportunity you are looking for.

Early Help Services in Redcar and Cleveland work in partnership with parents and other agencies to deliver high quality services to improve outcomes for all children and their families. The following post offers an exciting opportunity for dynamic individuals to join our integrated team to support families to access the services they need.

We are looking for a Family Hub Assistant to work as part of a Family Hub Team providing day to day administrative support to the family hub teams, including taking minutes of meetings and routine clerical duties such as emailing, photocopying and filing. The role will include reception duties across the area, including greeting and signposting visitors to relevant professionals, services and activities; and responding to enquires via telephone, social media and face to face from parents / carers, colleagues and outside agencies. The post holder will be responsible for accurately maintaining up to date records through the collation and data entry of registration details and attendance information onto management information systems and databases. The role is also responsible for routine health and safety tasks and checks, contributing to audits and risk assessments and handling petty cash. Engaging families into the family hubs, supporting health clinics and supporting parents into training and employment are also part of this diverse role.

The successful candidate will have good communication skills, ability to work in a busy office and work as part of a team. They will hold a NVQ level 3 in business administration or community development. They will ideally have some experience of working with children and families but this is not essential.

The authority is committed to safeguarding and promoting the welfare of children/young people and vulnerable adults.

For an informal discussion regarding this post, please contact Ellie McFadyen – 07810 637870

The council holds ambassador status for the North East Better Health at Work Award.

We offer very attractive terms and conditions of employment, including generous annual leave entitlement, flexible working hours (where appropriate), membership of the Local Government Pension Scheme and access to numerous other salary sacrifice schemes and staff benefits/discounts, including a lease car scheme.

Previous applicants need not apply.

Please note
This job is closed for applications.