Apprentice - Infrastructure Technician
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Job Title: Apprentice Information Services
Employment Location: County Hall, Morpeth, NE61 2EF
Northumberland County Council operates a huge range of services across one of the largest counties in the UK. Local Government’s ongoing challenges and the diversity of our residents means we have to work smarter. That’s why we want bold, creative and agile thinkers who can help us move forward and innovate.
For further information about working for Northumberland County Council, please click here: http://www.northumberland.gov.uk/working
Information Services operates throughout Northumberland and is responsible proving IT Support to all council staff across Northumberland. The successful apprentice will work alongside experienced staff undertaking a range of IT related duties, including answering the calls on the IT Helpdesk, Remote Assistance and IT Techbar days
An exciting opportunity has arisen within the Information Services for an apprentice. Although applicants do not need to have any prior experience, they must be willing to undertake duties to gain experience in IT supported with offsite training.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post. Highways Maintenance operates strictly within the requirements of health and safety legislation
This opportunity provides experience to work whilst you learn and develop key skills that will be valuable throughout your career. Your responsibilities as an Apprentice include:
Providing a helpful and positive attitude
Following IT Security guidelines and procedures
Respecting the confidential nature of council matters
Be responsible for onsite Health and Safety at all times
Our Apprenticeships are structured training programmes which give you the opportunity to gain on the job experience whilst working towards a recognised apprenticeship standard. They help you gain the skills and knowledge you need to succeed in your chosen industry. Getting into employment earlier means there's lots of potential for you to progress in your career quickly.
More information can be found in the attached job description and person specification.
We are offering:
- Opportunity to progress into a permanent role
- Access to training delivered by QA
- Apprenticeship wages
- Access to the Local Government Pension Scheme
- A wide range of staff benefits including a competitive annual leave provision
- A year’s free membership to the Totum Student Discount Card
- IT equipment to support your learning if required
- GCSE Maths and English (Grade 4/c or equivalent)
Must be willing to attend off site apprenticeship training with QA (all travel costs are reimbursed)
This post will start in September 2021.
For further information about this vacancy, please contact Catherine.email@example.com for an informal discussion.
Please take the time to read the attached guidance before starting your application, which can be found in the supporting information. These notes also contain important information about our Equality and Diversity principles
If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend an interview please email firstname.lastname@example.org.