DBS4318 Welfare Assistance Officer
Advert Start Date:
Advert End Date:
£25,481 - £27,041 pa pro rata
Social Care - Adult Service
Any location within North Tyneside
Working as part of the Gateway team, this post is responsible for assessment and decision making around provision of immediate practical support for vulnerable people facing a financial crisis. It involves accessing a number of databases to ascertain information, conducting needs assessments and risk assessments both verbally on the telephone and face to face, arranging immediate practical support for customers. It also involves being able to be clear with customers when they are not eligible for support. Record keeping is an integral part of the role.
Other duties surround supporting people with life limiting illness to maximise their income, assisting vulnerable people with supported housing and providing support to vulnerable people facing multiple need in conjunction with support and other professionals.
This post is permanent, 18.5 hours per week.
For further information please contact Roslynn Leggett - 0191 6436055 or
Abby Shafto – 0191 643 6059
Please be advised that this position will require an enhanced check from the Disclosure and Barring Service.
North Tyneside Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
In addition, staff and volunteers are expected to familiarise themselves with all relevant policies, procedures and guidance in relation to safeguarding children and safe practice with vulnerable adults. Within North Tyneside, safeguarding is everybody’s business.