2 x Assessment and Awards Officers
Advert Start Date:
Advert End Date:
£20,092 to £22,183 p.a. (Grade 5)
Finance / Benefits / Revenues / Procurement
Green Lane, Spennymoor
In our first 12 years as a unitary council Durham County Council have achieved a great deal and face the future with confidence. Our success has been delivered through our great people, strong leadership, creative thinking, partnership working and a sheer passion for what we do.
Finance and Transactional Services provides a number of key Council functions to residents and businesses throughout the County.
Vacancies have arisen within the Assessment and Awards Team and the Service is recruiting a number of Assessment and Awards Officers.
The Assessment and Awards Officers will be responsible for maintaining Council Tax liabilities, exemptions and discounts and assessing claims for Housing Benefit and Council Tax Reduction.
Candidates should possess NVQ Level 3 or equivalent or have Level 2/3 and relevant experience assessing income related benefits or processing Council Tax or Business Rates liabilities.
The successful candidate must have experience of dealing with members of the public in a caring and responsive manner as well as excellent administrative skills, sound organisational and time management skills.
You must have experience of online computer systems, be highly numerate and have effective communication skills.
For further information regarding this vacancy, please contact Fallon Dunleavy on 03000 261433 or email firstname.lastname@example.org.
It is anticipated that interviews will be held week commencing 16th August 2021.
Interviews will be held remotely via Microsoft Teams. If you are successful at shortlisting you will be notified via North East Jobs of the date and time of your interview. A separate invite will be sent via Microsoft Teams.
Where our roles are customer facing and you are required to speak to members of the public, the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
As a disability confident employer, we are committed to employing disabled people and people with health conditions making reasonable adjustments to support disabled applicants when required.
In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Any information provided on CVs will not be considered for short-listing purposes.
Apply on-line via the jobs portal or for further assistance contact the Payroll and Employee Services Team on telephone no. 03000 267241 or email email@example.com.
PLEASE NOTE THAT ALL COMMUNICATION REGARDING YOUR APPLICATION FOR THIS POST WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE REGISTERED WITH NORTH EAST JOBS, INCLUDING YOUR INVITE TO INTERVIEW IF YOU ARE SHORTLISTED. PLEASE CHECK YOUR EMAIL AFTER THE CLOSING DATE FOR NOTIFICATION FROM DONOTREPLY@NORTHEASTJOBS.ORG.UK AS YOU WILL NOT BE NOTIFIED BY ANY OTHER MEANS. PLEASE ENSURE YOU CHECK YOUR JUNK MAIL.