Homelessness and Housing Options Officer.2149

Job Summary
Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
22/09/2021 23:59
£28,672 - £32,234
Hours per week:
Job Category:
Vacancy ID:
Employment Location:
County Hall
Number of posts:
Closing date:
22 Sep
Further Information

Homelessness and Housing Options Officer

Do you want a challenging and rewarding career with real opportunities to change the lives of people in Northumberland, if you are dynamic, dedicated and enthusiastic then we want to hear from you.

Who is NCC?
World renowned as a visitor destination, Northumberland is also the ideal location to strike a perfect work/life balance. What better way of enjoying the picturesque scenery and stunning coastline than to sample it on an everyday basis?

Our Vision is: “To make Northumberland a county which you regard as a great place to live, and in which you can access the things you enjoy, whilst having the opportunity to learn and thrive”

The Service
The Homeless and Housing Options service is a County wide service offering advice and assistance to individuals who are homeless or threatened with homelessness. The team covers the whole of the Northumberland area.

The Role
Your role will be to interview/visit clients who are potentially homeless to assess their housing situation prior to any application being made under Part VII of the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017) and to prevent such clients from becoming homeless by providing housing information, advice and assistance to licensees tenants, landlords and accommodation agents and owner occupiers. You will support the Senior Housing Services Officer (Homelessness) in developing new preventative initiatives, review emerging policies & assist the strategic team in researching the suitability & implementation across the County.

You must have a good standard of education to NVQ Level 3 or equivalent with effective IT skills. You should have detailed working knowledge and understanding of relevant legislation including The Housing Act 1996, Homelessness Reduction Act 2017 & Landlord & Tenant Law along with a sound understanding of housing policies and procedures in a public sector environment, and the ability to provide initial advice regarding finance and welfare benefits is required. A relevant professional would be desirable. This post involves regular travel throughout the County therefore you must be able to meet the transport requirements. When required you will also be on call for out of office hours emergency calls for homeless applicants.

Full details can be found in the attached job description

We have some outstanding benefits to offer you, including:
- A starting salary of £28,672 (rising to £32,234)
- 25 days annual leave plus public and bank holidays (rising to 30 after 5 years of service)(pro-rata for part-time employees)
- Automatic enrolment into the Local Government Pension Scheme
- Flexi scheme applicable to majority of roles
- Local government discount schemes available to all employees with offers at local businesses along with various national brands

Closing date for applications will be midnight on 22nd September 2021

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme please email hrrecruitment@northumberland.gov.uk with your name and the job title you have applied for and one of the recruitment team will ensure this is factored in the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend an interview please also let the team know.

Guidance on completing your application can be found in the attached notes

In line with the County Council’s Recruitment & Selection Policy, please note that we are unable to accept CV’s. Any information provided on CV’s will not be considered for short-listing purposes.

Although we advertise on North East Jobs, your application process will be directed to our Taleo system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered with Taleo, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘hr-empty@invalidemail.com’ as you will not be notified by any other means.