Business Support Manager

Job Summary
Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 07/11/2021 23:59
£39,305 per annum
Job Category:
Executive / Managerial
Vacancy ID:
Employment Location:
Post Number:
Closing date:
7 Nov
Further Information

Business Support Manager
37.5 hours per week
£39,305 per annum
Based: Hylton Riverside Park, Sunderland (hybrid working)

Are you a manager with experience of working within a corporate support function? If so, we have an exciting opportunity for you!

We’re looking for someone who is interested in managing a broad area of support functions and is passionate about providing the highest levels of customer service.

About the role:

You will lead the team responsible for providing a range of support functions across MHM, developing strong relationships with internal and external stakeholders to ensure that services meet the needs of the business and are delivered efficiently and with high levels of quality.

This is a relatively new team within Corporate Services delivering a range of services including Administration, Policy and Procedure, Health and Safety, Governance, Risk Management, Information Governance and Intranet. Don’t worry, we don’t expect you to have experience and knowledge in all these areas as you will have experts within the team, however to be successful in this role you will be able to demonstrate strong relationship management skills and quickly develop a detailed understanding of what the deliverables are across the team.

Daily responsibilities will include:

• Working closely with our Executive Team to understand what they require from the Business Support Team and establish and deliver agreed KPIs.

• Reviewing our current administrative processes and procedures to maximise efficiencies across the team

• Utilising your strong people management skills to support the team, to monitor performance and to provide leadership and clear direction to ensure delivery of excellent levels of customer service.

About you:

In addition to a degree level qualification, we ask that you have worked in a similar environment previously and are able to demonstrate knowledge and experience of at least one of the specialist areas within Business Support.

You will have an approachable and friendly style whilst also being confident to balance and manage several competing priorities. We work as one team across Corporate Services, so a collaborative working style is needed in order to support our colleagues across MHM.

What we offer:

At MHM not only can you expect a competitive salary, generous annual leave and pension entitlement, you can also expect to be supported in your ongoing personal and professional development. In addition, you will work with people who are passionate about supporting individuals in their day to day lives, which is why we also ensure you will have the flexibility to fit in all the important things in your own life.

For an informal discussion, please contact Gillian Dobson, Director of Finance and Corporate Services on 07747 757183

About us:

MHM is a leading provider of mental health services in the voluntary sector, one of the UK’s most innovative organisations working with people with complex needs. We have a dedicated and experienced staff team of over 440 people providing a comprehensive range of mental health services which cover every aspect of individuals’ lives, from employment, housing and community support to crisis and IAPT services.

At MHM we help people achieve good mental and physical wellbeing and live life to the full.

The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment

All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.

We want to ensure our workforce reflects the local community and would encourage applicants from all backgrounds with relevant experience to apply.

Please note
This job is closed for applications.