Supported Living Relief Workers

Job Summary
Contract Type:
Casual / Seasonal / Bank / Permanently Variable hours
Working Pattern:
As and when required
Advert Start Date:
Advert End Date:
31/12/2023 23:59
£22,369 - £23,194 per annum, pro rata for part time hours
Hours per week:
Hours are as and when required
Job Category:
Vacancy ID:
Employment Location:
Newcastle upon Tyne, YHN House
Number of posts:
Closing date:
31 Dec
Further Information

At YHN our vision is to be ‘First for Housing’. We have bold plans for the future and our people are key to us achieving our goals, so we want to attract the very best.

We manage more than 26,000 homes on behalf of Newcastle City Council and provide a huge range of support services to our customers. From benefits and money advice to providing a repairs and maintenance service and supporting customers with their tenancies, we strive to make living easier.

We are guided by our values - Ready, Amazing, Revolutionary, Energetic - we live and breathe them and they shape how we work day to day.

We offer a forward thinking and open environment where our people are empowered to make a difference, coupled with competitive salaries and a wide range of benefits. These benefits include flexible working, generous annual leave allowance, local government pension scheme and access to extensive learning and development opportunities plus regular support from your manager.

The Role: You will be part of an innovative team working with vulnerable customers living in our supported living schemes, you will provide excellent person-centred support to customers in order to improve their quality of life and enable independent living for longer. You will be the first point of contact for customers and stakeholders and will need to liaise with a range of organisations.

The position: We are looking to recruit relief workers to cover pool shifts across our supported housing schemes, shifts include; Mon – Fri 8am-4pm shifts in our learning disability, older and young persons schemes Mon – Sun 8am-4pm, 9am-5pm, 10am-5pm, 3pm-11pm, 4pm-12, 11-15pm-8.15am night shift in our young peoples scheme.

The Person: Passionate and experienced with working with older and vulnerable people, with great communication skills and an understanding of how good housing can enhance customer's lives. You will be self-motivated, enthusiastic, customer focussed and the ability to work in partnership with an onsite care team.

If you would like to have an informal discussion about the post, please contact Leonie.OCarroll@yhn.org.uk or email yhnjobs@newcastle.gov.uk

An organisational review is currently being undertaken by Newcastle City Council on the services delivered by YHN, which is expected to conclude over the next 12 months.

References will be requested prior to interview for all roles requiring DBS clearance. The successful applicant will not commence in their role until satisfactory DBS clearance is obtained.

We are committed to protecting and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. This post is working in regulated activity. If you are successful we will undertake additional recruitment checks which will include a check to see if you have had any criminal convictions, a check of police information and we will check the barred list(s). It is a criminal offence for a barred individual to apply for a job in regulated activity.

PLEASE NOTE: We do not accept CV’s, only online applications. To apply, click on the “Apply Now” tab. Any communication sent to you regarding your application will be sent to the email address you have set up on your North East Jobs account, so you will need to ensure that you check your inbox.

YHN is an equal opportunities employer and welcomes applications from all groups regardless of gender, sexual orientation, religious belief, disability, age, race, maternity and pregnancy, marriage and civil partnership and gender reassignment.