Customer and Culture Assistant

Job Summary
Contract Type:
Fixed Term
Working Pattern:
Please see advert text
Advert Start Date:
Advert End Date:
Closed for applications on 22/11/2023 22:59
£24,294 - £25,119 per annum, pro rata
Hours per week:
Please see advert text
Job Category:
Vacancy ID:
Employment Location:
Newcastle upon Tyne
Post Number:
Number of posts:
Closing date:
22 Nov
Further Information
Posts are fixed term until 31st March 2024.
2 x 37 hours per week
1 x 22.12 hours per week
1 x 33 hours per week
This is an exciting opportunity to join Community Hubs and Libraries within our Operations & Regulatory Services Directorate.

You will be responsible for providing a frontline service to customers in our libraries and partnership buildings across the City which will include evening and weekend working. 

You should be experienced in working in a customer focused environment and have the ability to actively promote services, including online whilst resolving customer enquiries. You should have excellent communication and customer service skills. You will also be expected to deliver story times and support customers with digital services.

You will be required to work flexibly across all sites which will include working evenings to 7:00pm and weekend working on a rota basis.

Please see the attached job description and person specification for the requirements of this post.

If you are successful we will undertake additional recruitment checks which will include a check to see if you have any unspent criminal convictions.  

For an informal discussion please contact Nicola Logan on telephone 0191 2774151.

Apply online at www.northeastjobs.org.uk, select 'Apply Now' and complete our online application form. Any communication sent to you regarding your application will be sent to the email address you have set up on your Northeast Jobs account, so you will need to ensure that you check your inbox.
Please note
This job is closed for applications.