Business Support AHS

Administrative Assistant
 

37HR PERMANENT

Grade 2

 

Vacancy No: RES/23/631
 

Business Services have an exciting opportunity to appoint a permanent 37 hour Administrative Assistant to support the North and East Occupational Therapy Teams across County Durham. 
 

WHAT IS INVOLVED? 

This postholder will play an active part as a team member in providing business support to users of our services.

 Listed below are some of the responsibilities this role will be primarily responsible for:
 
To give a high-quality clerical support service to appropriate staff as directed.

Input and retrieve information from the DCC Azeus case management system.

Answer incoming telephone calls and take accurate messages.

Incoming and outgoing mail is received, sorted and distributed in line with procedures.

Photocopy, present and distribute documents as requested.  

Liaise with colleagues internal and external to the organisation by telephone, email or fax.

Ensure own work schedule is planned and organised to meet the standards and targets of Social Work Teams.

Ensure documents and information are kept safe and secure in line with Data Protection and Caldicott requirements.

A commitment to continuous professional development.

Assist colleagues in other areas of Locality & Operational Support providing support at other localities when required. 

The successful candidate will be working alongside our Council’s hybrid model between their home address and a base in County Durham.
 
We encourage you to contact Sarah Bullerwell via email at sarah.bullerwell@durham.gov.uk to arrange an informal discussion about the role.  

WHAT WILL I NEED? 

Qualifications: 4 GCSEs (A-C grades including English Language or Literature), or GNVQ Intermediate in Business) or NVQ 2 Business (or equivalent)

Experience of working in a busy office environment and IT Packages.

Please refer to the attached person specification for the full criteria. 
  

HOW TO APPLY 

In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Applications must be submitted on-line via the Northeast Jobs portal.   
 

Please use the ‘Person Specification’ section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge.  Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed.  

INTERVIEWS 
Interviews are scheduled to be held on week commencing 11th December, 2023.

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran. 
 

If you have any support needs or require assistance when applying for this role, please contact the Payroll and Employee Services Team via email PESRESOURCES@durham.gov.uk

BENEFITS AND REWARDS
We can offer you a range of employee benefits including competitive salaries, a generous leave entitlement of up to 32 days, a government pension scheme and various flexible and hybrid working options (benefits are subject to individual Terms and Conditions). 
 

If you would like to know more, please follow this link: https://www.durham.gov.uk/article/26895/Rewards-and-benefits  
 

HYBRID WORKING  
Durham County Council currently operates a hybrid working policy where a model of 2 days in the workplace and 3 days at home/remote will apply. This model is pro-rated for part time roles and arrangements are at managers discretion, alternatively you can work all of your contracted hours within the workplace if you prefer. 
 

EQUALITY, DIVERSITY, AND INCLUSION  

We are a proud equal opportunities employer and recognise the value of difference, having a diverse talented workforce brings new ideas and new perspectives, which will facilitate growth and improvements to services. 
 

As a Disability Confident Leader, we encourage applications from disabled people and can provide support throughout the recruitment process, for more information please refer to the Equality, Diversity, and Inclusion page on our website. 

 PLEASE NOTE THAT ALL COMMUNICATION REGARDING YOUR APPLICATION FOR THIS POST WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE REGISTERED WITH NORTH EAST JOBS, INCLUDING YOUR INVITE TO INTERVIEW IF YOU ARE SHORTLISTED. PLEASE CHECK YOUR EMAIL AFTER THE CLOSING DATE FOR NOTIFICATION FROM DONOTREPLY@NORTHEASTJOBS.ORG.UK AS YOU WILL NOT BE NOTIFIED BY ANY OTHER MEANS. PLEASE ENSURE YOU CHECK YOUR JUNK MAIL