At Middlesbrough, we truly live our values and incorporate them into everything we do. We are passionate about improving the lives of our residents, focused on achieving best outcomes and creative in the way we work with customers, ensuring they get the best support available.
This is an exciting time for Middlesbrough as we develop ACT (Accessing Change Together) which integrates council staff and partner organisations and provides a range of support and interventions in relation to service users who need support with Housing Support and Homelessness, Domestic Abuse and Substance misuse. ACT (Accessing Change Together) is an integrated service, which means that lots of support services are working together and using a shared case load management system.
This will make it easier for service users to get access to services they need so they receive the right support and easier for council staff and partner organisations to work together and share information to improve outcomes for service users. Working in collaboration with other services including Adult and Children’s Social Care and Public Health, to develop consistent pathways and effective processes. We have a permanent opportunity which has become available in the Housing Solutions Team.
The post holder will carry out homelessness assessments in line with the Homelessness Reduction Act 2017 and the Domestic Abuse Act 2021 in relation to supporting service users and their children and make all necessary statutory decisions throughout the application process, assess the needs of the service user and formulate a personal housing plan. It will provide comprehensive information, advice and guidance to service users and landlords with the aim of preventing homelessness where possible and helping to source alternative accommodation when prevention is not possible.
The post holder will be responsible for arranging temporary accommodation, making referrals to supported accommodation services and assisting service users to obtain accommodation in the private and social sectors where necessary.
The post holder will also be responsible for working with the Council’s commissioned safe accommodation services or, where not available or appropriate, secure safe accommodation out of area.
We are looking for someone who has experience of working effectively with a range of services and have the skills, passion, and resilience to work creatively with service users Whilst in post there will be development opportunities alongside flexible working with the option of a blended working environment (home and office where appropriate). New staff joining Middlesbrough can expect a warm welcome from the teams, our Director and Chief Executive and full induction process.
For further information about the opportunity available please speak to Joanne West, Housing Solutions Team Manager on 01642 726547 or Debra Cochrane, Housing Services Lead on 01642 728195.
The post is subject to an enhanced Disclosure and Barring Service (DBS) check.