Business Support Assistant
Job Summary
Working Pattern:
Full time
Advert Start Date:
02/01/2025
Advert End Date:
22/01/2025 12:00
Salary:
£24,404.00 - £24,790.00
Job Category:
Admin / Secretarial / Customer Services
Employment Location:
Guisborough Family Hub
Further Information
Redcar and Cleveland Borough Council are seeking to recruit a full time Business Support Assistant for the Early Help Child and Family Intervention Service based within Guisborough Family Hub to provide administrative and clerical support.
The Child and Family Intervention service operates Monday to Thursday 8.30am to 5.00pm and 8.30am to 4.30pm on a Friday. It is closed evenings, weekends, and Bank Holidays.
As a Business Support Officer, you will work as part of a small team who support children, young people and families open to the Child and Family Intervention Team under the remit of Early Help.
You will be responsible for answering calls, uploading documents into children services case management and supporting the administrative tasks of the service. You will work alongside co-located partners within the family hubs, this includes Health services and Early Help Colleagues.
Tasks will include creating outcome letters for referrers, minute taking meetings and uploading documents. Full, on-the-job training of the systems will be provided, but the ideal candidate will already be IT literate in excel and word. Good communication skills, previous experience of business administration, customer services and/or working with children and families and using case management systems would also be desirable. Candidates should also hold an NVQ level 3 business administration.
We expect candidates to be strong team players and to have a flexible approach to work and their own continuous professional development.
For an informal discussion regarding this post, please contact Angela Miller on 07866857697 or Beverley Smith on 07825231009.