Library Assistant - Lanchester and Langley Park
Job Summary
Working Pattern:
Please see advert text
Advert Start Date:
09/01/2025
Advert End Date:
26/01/2025 23:59
Salary:
£24,790 to £25,992 p.a. pro rata (Grade 4)
Hours per week:
Please see advert text
Employment Location:
Lanchester and Langley Park
Further Information
Do you have a love of books?
A passion for helping people and the community?
Temporary opportunities are available for 1 year
We are looking for part time friendly Library Assistants to help us deliver our libraries and public information services at the following libraries.
Lanchester at 20.5 hpw
Timetable:
Monday: 1.45pm-5.45pm
Tuesday: 1.45pm-5.45pm
Thursday: 8.45am-7.15pm
Saturday: 9.15am-12.45pm.
Langley Park at 3.5 hpw
Timetable:
Saturday: 9.15am-12.45pm
These are exciting opportunities to share your interests and get involved in a variety of tasks from assisting customers with their enquiries to promoting library events and activities.
WHAT IS INVOLVED?
With excellent communication and interpersonal skills, you will assist customers with the issue and return of books and other materials to the library and provide assistance in the use of library equipment and materials.
With the use of IT applications, you will maintain accurate records and databases, and assist with banking tasks. As a customer facing role, your ability to converse at ease with members of the public will be key. You will be passionate about delivering high standards of customer care.
We encourage you to contact Library Operations Manager Louise Smith tel. no. 07881 268926 or via email at
louise.smith@durham.gov.uk to arrange an informal discussion about the role.
WHAT WILL I NEED?
NVQ Level 2 in a related subject.
Experience of working with customers from a wide range of backgrounds in a customer facing environment, of using IT applications and of dealing with customer enquiries is also essential.
Please refer to the attached person specification for the full criteria.
REWARDS AND BENEFITS
We offer generous rewards and benefits that are designed to help you perform at your best:
- Competitive salaries and 27 days holiday per year rising to 32 days after five years continuous local government service.
- Option to purchase up to 10 additional days annual leave per year.
- Excellent work/life balance through schemes including job sharing, compressed hours and flexi-time (allowing up to 13 flexi days per year).
- Hybrid working (home and office working).
- Excellent contributory career average Local Government Pension Scheme (LGPS). Plus, top up options - Salary Sacrifice Shared Cost AVC scheme and standard AVC scheme for members of the LGPS.
- Wellbeing Portal and access to an Employee Assist Scheme.
- Wide range of learning and development opportunities including professional qualifications, coaching and mentoring.
- Employee Benefits Portal and Lifestyle Savings Scheme (discounts across a host of major retailers).
- Discounted DCC gym membership.
- Staff networks run by staff for our staff, including Race Equality and Diversity, Disability, LGBT+, Armed Forces, Carers, Menopause.
- Trade Union membership.
- A range of other salary sacrifice schemes such as car leasing.
Rewards and benefits are subject to individual terms and conditions.
Please note that hybrid working arrangements do not apply to this post.
Take a closer look: https://www.durham.gov.uk/article/26895/Rewards-and-benefits
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and recognise that a diverse, talented workforce brings new ideas and new perspectives, which will facilitate growth and improvements to services.
We are committed to ensuring that our employment policies and processes are fair and equitable to all. We welcome job applications from everyone, and successful candidates are considered only on their skills and ability to do the job.
As a Disability Confident Leader, we encourage applications from disabled people and provide support throughout the recruitment process.
Take a closer look: https://www.durham.gov.uk/article/26899/Equality-diversity-and-inclusion-in-our-workforce
INTERVIEWS
Interviews are anticipated to be held during the first two weeks of February 2025.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
HOW TO APPLY
In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Applications must be submitted on-line via the Northeast Jobs portal.
Please use the ‘Person Specification’ section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge. Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed.
If you have any support needs or require assistance when applying for this role, please contact the Recruitment Team via email RecruitmentREG@durham.gov.uk or telephone the Recruitment Help Desk on tel. no. 03000 26 27 27 (option 5).
PLEASE NOTE THAT ALL COMMUNICATION REGARDING YOUR APPLICATION FOR THIS POST WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE REGISTERED WITH NORTH EAST JOBS, INCLUDING YOUR INVITE TO INTERVIEW IF YOU ARE SHORTLISTED. PLEASE CHECK YOUR EMAIL AFTER THE CLOSING DATE FOR NOTIFICATION FROM DONOTREPLY@NORTHEASTJOBS.ORG.UK AS YOU WILL NOT BE NOTIFIED BY ANY OTHER MEANS. PLEASE ENSURE YOU CHECK YOUR JUNK MAIL.
We collect personal information from you when you register with North East Jobs and make an application. Details on how we process your personal data is available in our Privacy Notice. https://www.durham.gov.uk/media/24645/Privacy-notice-human-resources/pdf/PrivacyNotice-HR.pdf