Rough Sleeper Outreach Support Officer
Job Summary
Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
10/01/2025
Advert End Date:
26/01/2025 23:59
Salary:
£31,067 - £32,654
Employment Location:
Stockton-on-Tees
Further Information
- Do you have previous experience in housing, homelessness or a similar support service and are looking for a new challenge?
- Are you caring, compassionate and excellent at dealing with complex situations sensitively?
- Do you want to work in a role where you can make a direct difference to some of our most vulnerable residents?
Look no further! We have a fantastic opportunity for a Rough Sleeper Outreach Support Officer to join our team here at Stockton-on-Tees Borough Council. This is a fixed-term post until 27th March 2026.
We offer a vital service in the borough, providing support to our residents who have previously experienced or are at risk of homelessness. This is a highly rewarding role, offering the opportunity to provide real hands-on support to our communities.
In this role, you will be supporting those who have experienced or are at risk of homelessness to gain stable accommodation, helping previous rough sleepers to maintain their tenancies or sourcing more suitable accommodation.
You will have excellent communication skills, allowing you to liaise effectively with our service users to produce the best outcomes for them, as well as confidently negotiating with landlords and other third parties to ensure effective provision of tenancies.
To succeed in this role, you will have experience in housing, homelessness or a similar support-related service, as well as experience supporting people with their tenancies. You will be given the autonomy to manage your own caseload, so good organisational skills are also essential for this role.
Due to the travel requirements for the role, you will also have a full clean driving licence and access to your own vehicle for work purposes.
If this sounds like you – we would love to hear from you!
For more detailed information about the role, please refer to the Job Description and Person Specification included in the Supporting Documents section.
As this is a fixed-term post, secondment opportunities will be considered for internal employees. Please obtain prior approval from your current line manager before completing the application. For further information, please refer to the council’s secondment policy.
Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work.
We offer an excellent total reward package, including:
- A competitive salary of up to £32,654
- 27 days annual leave per year rising to 32 with 5 years’ service (plus bank holidays). Ability to purchase additional leave is also available.
- Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.
- Access to a number of other employee benefits including learning & development opportunities, a car lease scheme, discounts at high street and online retailers, an employee assistance programme and physiotherapy services.
If you would like an informal discussion about the post, please contact Regina Harrington, Team Leader, on 01642 528324.
We look forward to reading your application.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’. All communication will also appear in the ‘My Messages’ section of your North East Jobs account.