Housing Income Management Officer
Job Summary
Working Pattern:
Full time
Advert Start Date:
28/08/2025
Advert End Date:
Closed for applications on 07/09/2025 23:59
Salary:
£32,061 - £34,434 per annum
Employment Location:
Town Hall
Further Information
RESTRICTED - INTERNAL APPLICANTS ONLY
Darlington Borough Council are seeking to recruit an Income Management Officer to work in our Housing team. Candidates are invited to apply for the role of Housing Income Management Officer to work in the Housing Income Team.
The successful candidate will be responsible for effectively managing individual rent accounts, taking appropriate enforcement action and offering appropriate advice and support tenants.
You will need to have experience of working in social housing environment or other relevant setting relating to debt recovering policies. Candidates need to be self-motivating, able to work independently and as part of a team, enthusiastic and have the ability to use initiative and decision making in challenging and changing environments.
For detailed information on this role, please refer to the attached Role Profile and Supporting Document.
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
- 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
- Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
- Flexi-time scheme
- Flexible working
- Generous Maternity, Paternity and Adoption Leave schemes
- Staff equality forums
- Green Car Leasing Scheme
- Access to a wide range of training, learning and development
- Physiotherapy service
- Confidential counselling service
- Great wellbeing offer
- Cycle to Work Scheme
- Dolphin Centre Fit for Life Discounts
- Local and National retailer discounts
- Vivup employee benefit app and Lifestyle Savings
- Arriva Employee Travel Club
For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video:
https://www.darlington.gov.uk/jobs-and-careers-1/why-work-for-us/
Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page:
https://www.darlington.gov.uk/jobs-and-careers/
For detailed information on this role, please refer to the Role Profile and Person Specification.
Provisional Interview dates for this post will be for week beginning 22 September 2025.
General Information for Applicants:
For a further informal discussion and any queries around the role profile and jobs itself please contact Andrew Cairns (Housing Team Leader - Income Management) on 01325 406904.
If you have any further questions regarding applying for this role or the questions and required fields within the application form, please contact the HR Support team on 01325 403217 or HR@darlington.gov.uk.
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All applicant email correspondence will come from donotreply@northeastjobs.org.uk and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.
You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.
We are an equal opportunities' employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.
Please note
This job is closed for applications.