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Control Centre Operator

Job Summary
Contract Type:
Permanent
Working Pattern:
Part time
Advert Start Date:
04/11/2025
Advert End Date:
17/11/2025 23:59
Salary:
£27,254 - £28,598 pro rata.
Hours per week:
20
Job Category:
Other
Vacancy ID:
287132
Employment Location:
Town Hall
Post Number:
POS000322
Number of posts:
2
Closing date:
17 Nov
Further Information
Darlington Borough Council are seeking to recruit two Control Centre Operators to work in the CCTV department within Community Safety. 

You will join a professional control room team at a state-of-the-art control room overseeing a range of systems including CCTV, Life line call handling, access control, remote monitoring and alarm systems.

Flexibility to working hours and duties is essential, along with a positive and enthusiastic approach. You must have the ability to work to a high standard, follow instruction, and have confidence in all you do.

You will need an SIA Public Space Surveillance CCTV Licence (Or obtain the licence within a reasonable timescale of commencing the post, training to be provided). Please note this post also requires a Standard DBS check.

The Control Centre operates 24/7 to cover this our team work on a three shift bases 06:00 - 14:00hrs, 14:00 - 22:00hrs and 22:00 - 06:00.

You will be allocated set shifts, however you may be required to cover any shift to meet operational needs, there will be the opportunity to work extra shifts as the needs arise.

For detailed information on this role, please refer to the Role Profile and Supporting Documents. 

For a further informal discussion and any queries around the role profile and jobs itself please contact Paul Branch (CCTV & Security Control Centre Manager) on 01325 406191.

The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
  • 32 days Annual Leave plus Bank Holidays, with the option to purchase additional Annual Leave (pro-rata for part time working)
  • Access to the Local Government Pension Scheme with the option to make Additional Voluntary Contributions
  • Flexi-time scheme
  • Flexible working
  • Generous Maternity, Paternity and Adoption Leave schemes
  • Staff equality forum
  • Access to a wide range of training, learning and development
  • Physiotherapy service
  • Confidential counselling service
  • Great wellbeing offer
  • Cycle to Work Scheme
  • Dolphin Centre Fit for Life Discounts
  • Local and National retailer discounts
  • Arriva Employee Travel Club
For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video:

www.darlington.gov.uk/jobs-and-careers/why-work-for-us/

General Information for Applicants:  
If you have any further questions regarding applying for this role or the questions and required fields within the application form, please contact the HR Support team on 01325 403217 or HR@darlington.gov.uk.  

If you are experiencing problems with the NE Jobs website, such as logging in, saving pages, on account queries please contact https://www.northeastjobs.org.uk/contactus 

All applicant email correspondence will come from donotreply@northeastjobs.org.uk and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted. 

You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.

We are an equal opportunities' employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.
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