Temporary Service Desk Analyst
Job Summary
Working Pattern:
Full time
Advert Start Date:
11/07/2014
Advert End Date:
Closed for applications on 27/07/2014 23:59
Salary:
£17,333 to £19,817 (Grade 5)
Employment Location:
Meadowfield Service Direct Depot or any local authority office in County Durham
Further Information
A temporary Service Desk Analyst is required for approximately 6 months to provide resource within the Service Desk element of the Operations business unit.
The post is based within a team providing technical user support; ensuring calls to the Service Desk are logged to a qualitative standard.
You will be expected to use technology appropriately to make an initial assessment of user incidents and service requests and to provide an accurate solution.
DCC employees wishing to undertake a temporary post within the Council, whether this is within their substantive service, or across services, should seek the approval of their Line Manager/Senior Manager to undertake this temporary post with the guarantee to return to their substantive post at the expiry of the temporary post. If the temporary post is reviewed and further extended, agreement must be sought from the employee’s substantive line manager.
In line with the County Council's Recruitment & Selection Policy, please note that we are unable to accept CV's. Any information provided on CV's will not be considered for short-listing purposes.
For further information regarding this vacancy, please contact David Williams on 03000 260026 or email david.williams@durham.gov.uk.
Please note
This job is closed for applications.