3 X Housing Gateway Officers
Job Summary
Working Pattern:
Please see advert text
Advert Start Date:
16/08/2017
Advert End Date:
Closed for applications on 27/08/2017 23:59
Salary:
Grade 4 £17,072 to £18,746 pro rata
Employment Location:
Crook Civic Centre
Further Information
Opportunities have arisen for 3 Housing Gateway Officers to work within Housing Solutions as follows:-
1 X Temporary until 31st July 2018 (37 Hours)
1 X Temporary until 31st March 2019 (37 Hours)
1 X Temporary until 31st March 2019 (30 hours)
The successful candidates will provide face to face or telephone first tier triage assessments to members of the public in housing need, to ensure appropriate access to self–help, sign posting or referral to specialist services and Housing Solutions Services, including having regard to the statutory provisions of the Housing Act 1996 (as amended) and associated legislation.
Applicants should hold 4 GCSE’s (Grade A-C) together with experience of delivering telephone and face to face advice and assistance services.
Where our roles are customer facing and you are required to speak to members of the public, the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post. As a disability confident employer, we are committed to employing disabled people and people with health conditions making reasonable adjustments to support disabled applicants when required.
For further information regarding the post, please contact Michelle Taylor on 03000 268850 or email at michelle.taylor2@durham.gov.uk
Interviews have been scheduled to be held on a date to be confirmed.
PLEASE NOTE THAT ALL COMMUNICATION REGARDING YOUR APPLICATION FOR THIS POST WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE REGISTERED WITH NORTH EAST JOBS, INCLUDING YOUR INVITE TO INTERVIEW IF YOU ARE SHORTLISTED. PLEASE CHECK YOUR EMAIL AFTER THE CLOSING DATE FOR NOTIFICATION FROM DONOTREPLY@NORTHEASTJOBS.ORG.UK AS YOU WILL NOT BE NOTIFIED BY ANY OTHER MEANS. PLEASE ENSURE YOU CHECK YOUR JUNK MAIL.
In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Any information provided on CVs will not be considered for short-listing purposes.
Apply on-line or for further assistance contact the HR Operations & Data Team on 03000 262863/267245 or email hrREAL@durham.gov.uk
Please note
This job is closed for applications.