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3298 - Tenancy Sustainment Officer

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Job Summary

Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
10/05/2018
Advert End Date:
28/05/2018 23:59
Salary:
£20,541 - £22,401 p.a.
Hours per week:
37
Job Category:
Housing
Vacancy ID:
175260
Employment Location:
Any location in North Tyneside

Job details 

Closing date:
28 May


Supporting documents

Further information

Applications are invited for a temporary full time position within our Tenancy Sustainment Team.

The primary purpose of the Tenancy Sustainment Officer is to ensure our tenancies are established and sustained through proactive intervention by delivering a range of advice, support and preventive measures.

You will work as part of a highly motivated team which is proactive and customer focused to ensure that our estates are clean, safe and thriving places where people want to live.

You will be responsible for supporting people to sustain tenancies by encouraging and facilitating their independence, quality of life, health and well-being. This will include providing practical advice, information and support on a wide range of issues including housing options, welfare rights, personal finance, life skills and the promotion of personal independence.

You will have excellent communication and customer care skills and a commitment to delivering high quality customer focused housing services.

This post is fixed term up to April 2019.

North Tyneside Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

In addition, staff and volunteers are expected to familiarise themselves with all relevant policies, procedures and guidance in relation to safeguarding children and safe practice with vulnerable adults. Within North Tyneside, safeguarding is everybody’s business.

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