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3390 Debt Recovery and Direct Debit Officer

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Job Summary

Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
31/08/2018
Advert End Date:
Closed for applications on 16/09/2018 23:59
Salary:
£20,541 - £22,401 pa
Hours per week:
37
Job Category:
Housing
Vacancy ID:
179016
Employment Location:
Any location within North Tyneside

Job details 

Closing date:
16 Sep


Please note

This job is closed for applications.

Further information

An opportunity has arisen to appoint a temporary Debt Recovery Officer within Housing Operations at North Tyneside Council.

This challenging and performance driven role plays an important part in maximising income and maintaining the Housing Revenue Account.

Working in the Debt Recovery and direct debit team your duties will include working with tenants and former tenants to maximise the income collection of rechargeable repairs, former tenant rent arrears and other sundry debts relating to council tenancies.

The successful applicant will be proactive and highly motivated with experience of working in a target driven collections environment. You will need experience of delivering excellent customer service, with strong communication skills, good negotiation skills and a proven track record of meeting targets. In addition to this you will have a can do attitude and be an excellent problem solver, whilst offering a balance between enforcement and support in all areas of the recovery process.

The post is full time, fixed term until the 31/03/2019.

North Tyneside Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

In addition, staff and volunteers are expected to familiarise themselves with all relevant policies, procedures and guidance in relation to safeguarding children and safe practice with vulnerable adults. Within North Tyneside, safeguarding is everybody’s business.

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