Further information
Duties and key result areas: Undertaken individually or as part of a team, these are examples of some of the duties that may be expected to be undertaken by the post holder. The actual duties may vary depending on the requirements of the role.
Receive telephone calls, deal with visitors, take messages and answer straightforward enquiries in accordance with service standards.
Provide general office services such as photocopying, collation, faxes, laminating and binding in accordance with guidelines.
Prepare and present a range of documents such as correspondence and emails to an agreed standard.
Operate general office equipment, maintaining stocks of consumables, booking service calls to ensure continuity of service.
Maintain information systems such as filing, client or asset records, booking systems and reference materials ensuring accuracy, confidentiality, ease of use and access.
Deal with incoming and outgoing post in accordance with established procedures.
Enter data into spreadsheets, databases and other electronic information systems, extract and distribute information as directed ensuring accuracy and confidentiality.
Other duties appropriate to the nature, level and grade of the post.